Ratings based on 706 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
We picked the Holiday Inn Express for a few reasons, but we knew we would have some down time and wanted to relax by the pool. When we got there and inquired about the pool, we were that the manager had left for another location and that the pool was not open.
Then when I paid for the room, the price I was told or charged was $100.00 more then I was given by Expedia.
The person at the front said that they charge that for incidentals and if there were no issues with the room that I would be refunded in about 14 days...
UNEXCEPTABLE!
Comment from Hotel Management
31 May 2024 by Mgmt, Hotel Management
Thank you for choosing our hotel. The hotel has advertised that the pool is open seasonally from Memorial Day to Labor Day. Our pool was open and ready to all of our guests the Friday before Memorial Day. The 100.00 incidental fee is described under Rules and Restrictions.
by A verified traveler from Toney
Posted 23 May 2024
Hair in bathroom, AC made a very strange sound constantly
Comment from Hotel Management
31 May 2024 by Mgmt, Hotel Management
Thank you for taking the time to write. We appreciate the feedback so we can continue to improve for each of our guests.
by A verified traveler
Posted 14 May 2024
Room was average, walk in shower needed cleaned better. Our room did not have a remote to the TV or batteries in the smoke detector.
Comment from Hotel Management
16 May 2024 by Mgmt, Hotel Management
Thank you for being a valued guest. We apologize for the deficiencies that you found in your room. We will continue to improve for your next stay.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
31 May 2024 by Mgmt, Hotel Management
Thank you for choosing our hotel.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
16 May 2024 by Mgmt, Hotel Management
Thank you for being a valued guest.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
16 May 2024 by Mgmt, Hotel Management
Thank you for choosing our hotel.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
16 May 2024 by Mgmt, Hotel Management
Thank you for choosing our hotel.
by A verified traveler from Charlotte
Posted 8 Mar 2024
Nice quiet and clean
Comment from Hotel Management
16 Mar 2024 by Mgmt, Hotel Management
We are delighted that you enjoyed your stay.
by A verified traveler
Posted 1 Mar 2024
Convenient location
Comment from Hotel Management
16 Mar 2024 by Mgmt, Hotel Management
We look forward to your next visit.
by A verified traveler
Go to the next town
Posted 25 Feb 2024 on HotelsThe room was run down and dirty. For the amount of money charged this room / hotel it should have been at least above average overall. I like Holiday Inn Express so there are no surprises. This was an unpleasant stay in Salisbury, MD.
Comment from Hotel Management
16 Mar 2024 by Mgmt, Hotel Management
Thank you for choosing our hotel. We apologize that we did not exceed your expectations during your visit. We hope to see you again in the future.
