Ratings based on 39 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2023
by A verified traveler
Posted 20 Nov 2023 on Hotels
Water pressure in the shower was very average. Half the time there was no hot water at all and the other half there was not much of it.
by A verified traveler
Posted 13 Sep 2023
Honest, helpful and friendly staff. Property is clean and beautiful. Nice breakfast buffet—had at least 5 different kinds of food. Good tea and coffee. 24hour room service was quick and food was tasty. One thing though I had a hard time connecting to the wifi (even also at the airport wifi— not easy to connect) but was able to connect at the lobby wifi. :)
they also have lift/elevators and for me this is very important to know.
Comment from Hotel Management
5 Oct 2023 by Team, Reservation, Hotel Management
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.
by A verified traveler
Posted 8 Jul 2023 on Hotels
Comment from Hotel Management
2 Aug 2023 by Team Reservation, Hotel Management
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.Regards,Team, ReservationThe Orion group of Hotels.
by A verified traveler
Posted 6 Jul 2023
Booked the property for my family. Worth the amount they charge for one night. I took a package that included dinner and breakfast. The food was delicious and wholesome. Overall, I would recommend the property based on the tariff, location, and food.
Comment from Hotel Management
2 Aug 2023 by Team Reservation, Hotel Management
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.
by A verified traveler
Posted 18 May 2023
Nice rooms and service was awesome. Front office was well behaved.
Comment from Hotel Management
16 Oct 2023 by Team Reservation , Hotel Management
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.Regards,Team, ReservationThe Orion group of Hotels.
by A verified traveler
Posted 5 May 2023
I recently had the pleasure of staying at The Orion Plaza for three nights, and I have nothing but positive things to say about my experience. Firstly, the hotel's location was excellent, making it easy for us to get in and out of the city. The food was delicious, and the room service was prompt and efficient.
What made our stay stand out, however, was the attentive and courteous staff who went above and beyond to make our stay as comfortable as possible. Special thanks to the Assistant Manager, Michael, who helped us with everything from activating our mobile SIM card to booking our train tickets to Agra. His professionalism and dedication to ensuring we had an enjoyable stay did not go unnoticed.
However, while the overall experience was exceptional, I suggest improving the WIFI connectivity and hot water to meet minimum standards. Despite this minor issue, I highly recommend The Orion Plaza to anyone looking for a memorable hotel experience.
Comment from Hotel Management
16 Oct 2023 by Team Reservation , Hotel Management
Dear Guest, Greetings from The Orion Plaza.We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services.It is indeed a pleasure to note that you felt the location to be convenient. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel.We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.
by A verified traveler
Posted 27 Apr 2023
Good hotel, must visit when trip to delhi
Comment from Hotel Management
16 Oct 2023 by Team Reservation , Hotel Management
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group Of Hotels, we assure you of our best services as always.Regards,Team, ReservationThe Orion group of Hotels.
by A verified traveler
Posted 8 Apr 2023
Best hotel in city
Comment from Hotel Management
16 Oct 2023 by Team Reservation , Hotel Management
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.Regards,Team, ReservationThe Orion group of Hotels.
by A verified traveler
Posted 27 Mar 2023
Overall, I had a great experience with the staff was incredibly helpful, and the amenities were great. The room was wonderful and clean.
Comment from Hotel Management
16 Oct 2023 by Team Reservation , Hotel Management
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.Regards,Team, ReservationThe Orion group of Hotels.
