Ratings based on 971 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Lovely stay, beautiful hotel
Comment from Hotel Management
28 Apr 2024 by Shangri-La Eros New Delhi , Hotel Management
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi
by A verified traveler
Posted 24 Apr 2024
The cx at the buffet
Comment from Hotel Management
25 Apr 2024 by Shangri-La Eros New Delhi , Hotel Management
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi
by A verified traveler
Posted 21 Apr 2024
The food option for Indians were not great. If you want European breakfast and American breakfast it’s great. Tons of options.
However, we leave the US for Delhi to have Indian food. The buffet is $20 plus tax per person. We hardly ate cause we wanted more veg Indian food.
Staff was great! The hotel itself is great very pleasing to the eye.
Comment from Hotel Management
22 Apr 2024 by Shangri-La Eros New Delhi , Hotel Management
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Team Shangri-La Eros New Delhi , Hotel Management
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi
by A verified traveler
Posted 14 Apr 2024
Just beautiful
Comment from Hotel Management
15 Apr 2024 by Shangri-La Eros New Delhi , Hotel Management
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi
by A verified traveler from Thimphu
Posted 12 Apr 2024
Great
Comment from Hotel Management
13 Apr 2024 by Team Shangri-La Eros New Delhi , Hotel Management
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Shangri-La Eros New Delhi , Hotel Management
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi
by A verified traveler
Posted 25 Mar 2024
This is one of the best hotel properties we have stayed so far. Friendliness and Service of the hotel staff as well as the food and wine quality were outstanding.
Comment from Hotel Management
25 Mar 2024 by Shangri-La Eros New Delhi , Hotel Management
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi
by A verified traveler
Posted 22 Mar 2024
Great Hotel with great helpful staff, and facilities
Comment from Hotel Management
22 Mar 2024 by Shangri-La Eros New Delhi , Hotel Management
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi
by A verified traveler
Posted 21 Mar 2024
Fabulous hotel the staff really do after you!
Comment from Hotel Management
22 Mar 2024 by Shangri-La Eros New Delhi , Hotel Management
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi
