Ratings based on 230 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Sarasota

Posted 22 Apr 2024
Comment from Hotel Management
15 May 2024 by Asheni, Hotel Management
Dear Mr. Abdullah,Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' played a key role in your overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,Asheni WelivitiyaGuest Experience
4 out of 5
by A verified traveler

Posted 10 Apr 2024
I have stay 1 room with 2 rooms it was great and clean. Beds should be more comfortable.
Comment from Hotel Management
23 Apr 2024 by Asheni, Hotel Management
Dear Mr. Ismail,Thank you for choosing to stay at Pullman Dubai Creek City Centre Residences. We are pleased to hear that you found your stay to be great and that you appreciated the cleanliness of our property.We appreciate your feedback regarding the beds. Providing our guests with a comfortable stay is important to us, and we will take your comments into consideration as we strive to improve our accommodations.We hope to welcome you back to Pullman Dubai Creek City Centre Residences for another great stay in the future.Kind Regards,Asheni WelivitiyaGuest Experience
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Very spacious hotel apartments. Staff was very friendly. Access to the connected shopping mall was fantastic.
Comment from Hotel Management
23 Apr 2024 by Asheni, Hotel Management
Dear M. Payal,Thank you for your positive feedback about your stay at Pullman Dubai Creek City Centre Residences. We are delighted to hear that you found our hotel apartments to be very spacious. Providing comfortable and spacious accommodations is one of our top priorities, and we are pleased that we met your expectations in this regard.We are also glad to hear that you found our staff to be very friendly. Our team strives to provide exceptional service to all our guests, and we are thrilled that their efforts were appreciated during your stay.It's great to know that you enjoyed the fantastic access to the connected shopping mall. We aim to provide our guests with convenience and accessibility, and we are pleased that you found this aspect of your stay enjoyable.We hope to welcome you back to Pullman Dubai Creek City Centre Residences in the future for another enjoyable stay.Kind Regards,Asheni WelivitiyaGuest Experience
5 out of 5
by A verified traveler

Posted 25 Feb 2024
the staff are warm and very responsive. Special thank you for Front Desk - Shiv & Trupti for the best service and support. Yasser, Kevin along with housekeeping team Akila and Aananda who made my stay amazing.
Comment from Hotel Management
29 Feb 2024 by Asheni, Hotel Management
Dear Mr. Ali,Thank you for sharing your feedback about your recent stay at Pullman Dubai Creek City Centre Hotel. We are thrilled to hear that you had such a positive experience with us.We are delighted to hear that you found our staff to be warm and very responsive. Providing exceptional service is our top priority, and we are glad that our team's efforts made your stay enjoyable.We are also pleased to hear that Shiv and Trupti from the Front Desk provided you with the best service and support. We will be sure to pass on your thanks to them for their outstanding service.Additionally, we are happy to hear that Yasser, Kevin, Akila, and Aananda from the housekeeping team made your stay amazing. We will be sure to pass on your compliments to them for their efforts in ensuring your stay was comfortable and enjoyable.Thank you once again for choosing Pullman Dubai Creek City Centre Hotel. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Asheni WelivitiyaGuest Experience
5 out of 5
by A verified traveler

excellent stay

Posted 13 Feb 2024 on Hotels
excellent stay
Comment from Hotel Management
29 Feb 2024 by Asheni, Hotel Management
Dear Valued Guest,----Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon.Kind Regards,Asheni WelivitiyaGuest Experience
5 out of 5
by A verified traveler

Great stay

Posted 4 Feb 2024 on Hotels
You can never go wrong with Pullmans it is convenient located with great service and staff.
Comment from Hotel Management
9 Feb 2024 by Asheni, Hotel Management
Dear Mr. Shafiq,Thank you for your kind words and positive feedback. We are thrilled to hear that you enjoyed your experience at Pullman Dubai Creek City Centre.We take pride in our convenient location and are delighted that you found our service and staff to be exceptional. Providing a memorable experience for our guests is our top priority, and we are pleased that we met your expectations.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay at Pullman Dubai Creek City Centre.Warm regards,Asheni WelivitiyaGuest Experience
4 out of 5
by A verified traveler

Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
9 Feb 2024 by Asheni, Hotel Management
Dear M. Mariah,Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' played a key role in your overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,Asheni WelivitiyaGuest Experience
4 out of 5
by A verified traveler

Posted 12 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Asheni, Hotel Management
Dear Mr. Faraz,We would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre, and are delighted to read that we were able to deliver a great experience. We appreciate your feedback and look forward to welcoming you again in the future.Best regards,Asheni WelivitiyaGuest Experience
5 out of 5
by A verified traveler

Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by Asheni, Hotel Management
Dear Mr. Muhammad,Thank you for taking the time to provide us with a perfect 10/10 rating! We are thrilled to learn that you had an outstanding experience during your stay at Pullman Dubai Creek City Centre.Your feedback is truly appreciated, and it motivates us to maintain the highest standards of service.Looking forward to welcoming you back for another exceptional experience at Pullman Dubai Creek City Centre!Warm regards,Asheni WelivitiyaGuest Experience
4 out of 5
by A verified traveler

Posted 21 Dec 2023
This hotel is in top of a mall. Great way to shop and return.
Comment from Hotel Management
21 Dec 2023 by Asheni, Hotel Management
Dear M. Nour,Thank you for your positive feedback! We're thrilled you enjoyed our convenient location on top of the mall. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Warm regards,Asheni WelivitiyaAssistant Guest Experience Manager