Ratings based on 48 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Staff behavior and facilities, no value for the money.
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler
Posted 4 Oct 2023 on Hotels
by A verified traveler from Quincy
Posted 11 Aug 2023
I was treated well at reception. There were judgmental.
by A verified traveler
Posted 9 Jul 2023
Excellent stay. Stayed there for 1 night with family. Very comfortable for my parents and child. Special thanks to Pradeep, Pankaj, Shikha and others at front desk and restaurant. Breakfast had lots of options and staff went the extra mile to do customizations as well. Will love to stay there again.
Comment from Hotel Management
17 Sep 2023 by Vipul Chauhan, Hotel Management
Dear Kapil,Thank you for your wonderful review. Our team always strives to ensure that the guest are made comfortable and we are happy to know that your stay was comfortable.Thank you again for your kind words and we hope to welcome you soon with an even better experience.Warm RegardsVipul ChauhanFront Office Manager
by A verified traveler
Posted 18 Apr 2023
Staff is cold and unfriendly did not make you feel welcome.
Bathroom is very small. Shower has no door so created a very unsafe slippery situation
Comment from Hotel Management
17 Sep 2023 by Vipul Chauhan, Hotel Management
Dear Naval,We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We regret for the inconvenience caused to you. The situations you have described is definitely not what we deliver, nor something that we take these matters lightly.Rest assured that your feedback will be reviewed by our team and necessary actions will be taken, in order to correct unsatisfactory experiences.Hope this will not deter you from giving us another opportunity to make your experience as pleasant as possible.We look forward to welcoming you back at the hotel.Warm Regards,Vipul ChauhanFront Office Manager
by A verified traveler
Posted 14 Apr 2023
Had high hopes but there were renovations that were not communicated to us so we had construction noise at night whilst trying to sleep and the spa and rooftop bar was closed. Restaurant staff and food was the best thing!
by A verified traveler
Posted 11 Apr 2023 on Hotels
The property is under renovation and it isn’t told to customers before they make a booking.
by A verified traveler from Ottawa
Posted 16 Mar 2023
Nice place to stay
Comment from Hotel Management
17 Sep 2023 by Vipul Chauhan, Hotel Management
Dear Mr. Ranbir,The team here really puts in a lot of efforts to ensure our patrons like you have a great experience.We are really thrilled to read your review and thank you for taking the time and appreciating our efforts and hospitality. We look forward to welcome you back soon.Warm Regards,Vipul ChauhanFront Office Manager
by A verified traveler
Posted 12 Jan 2023 on Hotels
Hotel Staff was wonderful from the beginning. it was a short one-night stay at Dehradun towards Mussoorie. enjoyed over all.
Comment from Hotel Management
17 Sep 2023 by Vipul Chauhan, Hotel Management
Dear Mr. Kapil,Thank you for your kind comments which we have noted. We are delighted to know of the wonderful experience that you've had with us on your recent experience at Ramada Dehradun. We will personally share your feedback with the team; who would be pleased to know of it.Once again we thank you for your kind patronage and look forward to welcoming you soon.Warm Regards,Vipul ChauhanFront Office Manager
