Ratings based on 174 Verified Reviews
3.4 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
One night stay on our way south... Staff was great! Our room was definitely previously a smoking room (there were cig burns on the carpet and edge of the tub). Also, the king mattress was upside down... Like legitimately. I flipped it because it was not bi-directional. The bottom side that was initially up felt like a bare box spring. Breakfast was well stocked, but mostly breads. The shower was nice and the bathroom fan worked great so no humidity issues. We also really liked that BWW was nearby for quick dinner.
by A verified traveler
Posted 24 Mar 2024
Worst breakfast selection ive had at a hotel.
Expedia and hotel transaction didnt process correcrly.
Noisy
Room wasnt cleaned all weekend with new linens.
by A verified traveler
Posted 16 Mar 2024
Great stay!
by A verified traveler
Posted 25 Feb 2024
Found a dead bed bug. Next time I know to check everything before I stay. Had I found this when I check in I would have checked out. That's disgusting and I took a picture of the bug and showed it to the lady at the front desk her response was I'll get that out of there right away. Like ewww I felt so disgusted and like I need a shower
by A verified traveler
Horrible
Posted 26 Jan 2024 on HotelsStayed in the hotel in 2 rooms for a week on a business trip. The rooms were not been cleaned for the period we stayed in the hotel. The person in one of the rooms had nasty bites ,probably from bedbugs.
Horrible experience.
I DON'T recommend this hotel
by A verified traveler
Posted 6 Dec 2023
by A verified traveler
Posted 19 Nov 2023
I would never stay here! In fact, I checked out within the first hour because the smoke smell was sooo bad! Upon walking in, the smell of cigarette smoke was thick fog. I booked this room under the impression that I was getting a non-smoking room. I hoped the overwhelming stench would be better upon the arrival to my room. I was very wrong! The cigarette smoke smell was so thick that my lungs immediately started screaming for help. I had a headache within the first 5 minutes. I was worried to even sit on the bed because I was concerned I would get bed bugs or some other disease. I think this facility has not been updated since 2000, with the exception of the TV. So disappointing! I left and slept in the hotel next door.
by A verified traveler
Posted 17 Nov 2023 on Hotels
by A verified traveler
Posted 10 Nov 2023
Excellent
by A verified traveler
Posted 22 Oct 2023 on Hotels
