Ratings based on 315 Verified Reviews

4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 22 Apr 2024
Mall and Groceries store are near and walkable.
Comment from Hotel Management
22 Apr 2024 by New Harmon Loop Hotel, Hotel Management
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)
5 out of 5
by A verified traveler from PHENIX CITY

Posted 10 Apr 2024
Perfect
Comment from Hotel Management
10 Apr 2024 by Harmon Loop Hotel, Hotel Management
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Room air conditioner only seemed to have two settings, off or Arctic full blast, no matter how many buttons I pressed on the remote. Probably not the hotel's fault as they didn't make the ACs, but still, it stood out. Staff was all very nice though, so that's definitely a plus. Internet was fast too.
Comment from Hotel Management
10 Apr 2024 by Harmon Loop Hotel, Hotel Management
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future
5 out of 5
by A verified traveler

Posted 29 Mar 2024
Comment from Hotel Management
30 Mar 2024 by Harmon Loop Hotel, Hotel Management
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)
5 out of 5
by A verified traveler

Posted 22 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Harmon Loop Hotel, Hotel Management
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)
5 out of 5
by A verified traveler

Posted 20 Mar 2024
Good
Comment from Hotel Management
21 Mar 2024 by Harmon Loop Hotel, Hotel Management
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)
5 out of 5
by A verified traveler

Posted 10 Mar 2024
To the new manager, you have done a great job. I have lived or stayed in many hotels, some 3 to 5 stars. I have to say this was one of the greatest stays I have ever had. It was nice, clean, quiet, and the staff was friendly. Keep up the great job, and I will recommend it.
Comment from Hotel Management
11 Mar 2024 by Harmon Loop Hotel, Hotel Management
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)
3 out of 5
by A verified traveler

Posted 7 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Harmon Loop Hotel, Hotel Management
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Very good
Comment from Hotel Management
5 Mar 2024 by Harmon Loop Hotel, Hotel Management
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)
2 out of 5
by A verified traveler

Posted 23 Feb 2024
Very old hotel, only soap is provided, no shampoo or conditioner
Comment from Hotel Management
8 Mar 2024 by Harmon Loop Hotel, Hotel Management
Thank you and we appreciate you taking the time to share your feedback with us so we can make our service better.