Ratings based on 72 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2019 on Hotels
by A verified traveler
An overnight stay
Posted 18 Jun 2019 on HotelsThis was a family run business, including 2 month old baby. An average stay whilst cycling the EV6. Good service in the restaurant.
by A verified traveler
Great place to stay and eat
Posted 4 Jun 2018 on HotelsOne of our favorite places to stay, this was our 3rd stay. The food in the restaurant is exceptional.
by A verified traveler from Orlando, FL
Locked Out
Posted 29 Aug 2017
Pros: Nothing.
Cons: Customer service would help very much.
Location: Decize is a beautiful city. Stay somewhere else.
We booked this hotel via Expedia. We arrived at 2300, to find the hotel locked, and closed. We called the phone number, and received no answer. Only then, in the fine print at the bottom of the Expedia reservation confirmation, did we see the instructions that check in closes at 2200. No mention was made DURING the booking process. My contact profile was fully up to date, and no effort was made by the hotel to contact me. The reservation was fully pre-paid, and the confirmation stated "Guaranteed for Late Arrival." Because Decize is a small town, we ended up having to drive 30 minutes to Nevers to sleep, after driving for nine hours to arrive to Decize.
I accept that we should have read every single word of the booking confirmation - on the other hand - this is a HOTEL - and it is reasonable to expect a hotel to be STAFFED. Even if not, the hotel could have taken the initiative to call us, or to contact Expedia, when they were about to close at 2200 and a PREPAID guest had not arrived - but no effort was made. This hotel has a code-key lock on the front door, so it would have been possible to provide the code, and leave the assigned room door unlocked, and complete checkin formalities the next day (again, room was prepaid). But no.
I then contacted the hotel via e-mail, explained the situation, and asked for a refund. My request was ignored, at least as of the date of this review.
by Susan
Posted 27 May 2016 on Hotels
Recommended
for Couplesby A verified traveler from West Chester PA
Nice town to vist. Hotel location was just right
Posted 16 May 2015We were getting ready to join a chartered boat and had a very pleasant visit to Decize. Location was open to road noise but windows were effective in shutting it out. Staff were very pleasant and helpful. Don't be scared off by 7pm checkin, they let us in before 4.
by Don from Surrey.
Two pleasant evenings.
Posted 25 Apr 2015 on HotelsGood location and friendly service. Ate in restaurant both evenings and found the food good, service excellent, menu a bit limited in choice. Overall, we would go back again.
by Cyclists from Australia
Fabulous restaurant
Posted 8 Jun 2013 on HotelsWonderful
by Friends cycling from Australia
Great restaurant
Posted 5 Jun 2013 on HotelsStaff extremely friendly and helpful. Room comfortable and clean. Ate in the restaurant for lunch and dinner. Food fabulous. Highly recommended
Recommended
for Everyoneby DCrones
Traditional French Country Inn
Posted 1 Oct 2012Older traditional "inn type" hotel in the lovely town of Decize. Very quiet town with not too much to do but walk and visit the countryside. Staff were very nice and helpful. The restaurant was good, if not a little traditional, e.g. heavy sauces, carbs, etc. Breakfast was fine for the 9 euros extra charge. Internet was good though needed to get a new code issued by the front desk each day?
