Ratings based on 174 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
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by A verified traveler
Posted 2 May 2024
It was fine for a quick trip
Comment from Hotel Management
3 May 2024 by Kristi Stum Guest Service Manager, Hotel Management
It's great to hear that our service worked well for your quick trip! If there's anything we can do to make your next experience even better, please let us know. Safe travels!
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
3 May 2024 by Kristi Stum Guest Service Manager, Hotel Management
We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, and we would like to learn more about what aspects of your stay fell short so we can address them. If you're willing, please reach out to us directly so we can work to make things right. Thank you for bringing this to our attention.
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 19 Apr 2024
We have stayed here twice for volleyball tournaments and have absolutely loved it. So clean, cute, excellent pool and fire pit. We will definitely be back!!
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 11 Apr 2024
The renovation is nice, but the room still didn’t feel clean. Mattresses were lumpy
Comment from Hotel Management
29 Apr 2024 by Kristi Stum , Hotel Management
Thank you for taking the time to share your feedback with us. Your input is invaluable as we continuously strive to improve our guests' experiences.We're glad to hear that you appreciate the renovations we've undertaken. However, we're truly sorry to learn that your room did not meet your expectations in terms of cleanliness and comfort. Please accept our sincerest apologies for any inconvenience this may have caused you.Rest assured, we take your comments seriously, and we will address the issues you've raised with our housekeeping and maintenance teams. Your comfort and satisfaction are our top priorities, and we are committed to ensuring that every guest enjoys a clean and comfortable stay with us.We would be grateful for the opportunity to make it right for you. If you are open to it, please reach out to our front desk team during your next visit, and we will do everything we can to ensure your stay exceeds your expectations.Once again, thank you for bringing this matter to our attention. We truly appreciate your honest feedback, as it helps us to identify areas for improvement and enhance the overall guest experience.Warm regards,Kristi Stum
by A verified traveler
Posted 9 Apr 2024
Very clean but pricey
Comment from Hotel Management
29 Apr 2024 by Kristi, Hotel Management
Thank you for taking the time to share your feedback with us. We appreciate your honest assessment of your recent experience.We're delighted to hear that you found our establishment to be very clean. Maintaining a high standard of cleanliness is a top priority for us, and it's always rewarding to receive positive feedback in this regard.Regarding your comment about pricing, we understand that value for money is important to our guests. While we strive to offer competitive rates, we also aim to provide an exceptional experience that justifies the cost. Rest assured, we regularly review our pricing structure to ensure it remains fair and reflective of the quality of service and amenities we provide.Your feedback is valuable to us as we continuously evaluate and improve our offerings. If you have any further suggestions or concerns, please don't hesitate to reach out to us directly. We're committed to providing you with the best possible experience and would welcome the opportunity to exceed your expectations in the future.Once again, thank you for choosing to stay with us and for sharing your thoughts. We hope to have the pleasure of welcoming you back soon.Thank You,Kristi Stum
by A verified traveler
Posted 9 Apr 2024
Clean, spacious room, staff very nice.
Comment from Hotel Management
29 Apr 2024 by Kristi, Hotel Management
Thank you for taking the time to leave such a kind review. We're thrilled to hear that you enjoyed your recent stay with us and that our clean, spacious rooms and friendly staff made a positive impression on you.Maintaining a clean and comfortable environment for our guests is a top priority, so we're delighted that you found your room to be spacious and well-kept. Additionally, it's wonderful to hear that our staff members left a lasting positive impression on you. Providing exceptional service and hospitality is something we take great pride in.Your feedback means a lot to us, and it serves as motivation for our team to continue delivering exceptional experiences to all our guests. We truly appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.If there's anything further we can assist you with or if you have any additional feedback to share, please don't hesitate to reach out to us. We're always here to help.Warm regards,Kristi Stum
by A verified traveler
Posted 1 Apr 2024
The outside of the property, particularly on the back side facing my room, is trashy and well littered. Also, the price seemed a bit high for the totality of the facility.
Comment from Hotel Management
29 Apr 2024 by Kristi, Hotel Management
Thank you for sharing your recent experience with us. We appreciate your honest feedback, as it helps us identify areas for improvement.We sincerely apologize for the disappointment you experienced regarding the cleanliness of the exterior of our property, particularly the area facing your room. Maintaining a clean and inviting environment is important to us, and we regret that we fell short of your expectations in this regard. Rest assured, we take your comments seriously, and we will work diligently to address this issue to ensure a more pleasant experience for our guests in the future.Regarding your concerns about pricing, we understand that value for money is important. While we strive to offer competitive rates, we will take your feedback into consideration as we review our pricing structure to ensure it aligns with the overall guest experience we aim to provide.Your feedback is invaluable to us, and we are committed to making improvements based on your comments. We hope that you will consider giving us another opportunity to exceed your expectations during a future visit.If you have any further feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us directly. We are here to listen and to ensure that your future stays with us are nothing short of exceptional.Thank you once again for sharing your insights with us.Thank you,Kristi Stum
