Ratings based on 875 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Construcción/ roofing problem/room smell and humid
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 12 May 2024
I read some reviews before booking and decided to chance it. But I have to say, this hotel stay was the poorest quality hotel I have ever experienced. The bathroom tiles shifted underfoot, grout crumbling. MANY mars on the wall, broken furniture. The bed were clean and the sheets smelled good. The temperature was good. The place was quiet. However, this facility is supposed to be non-smoking. Every time we visited the bathroom, even at 3am, we smelled smoke, fresh smoke, from a cigarette. I won't be coming back here.
by A verified traveler
Posted 12 May 2024
Ok
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 4 May 2024
No hair dryer, no iron. I called the front desk.
None were available. They would leave a message for the manager. The dresser drawer was missing a handle, burned out light in bathroom, NO hot water for showering. I let it run for 15 minutes. Barely warmed up. Mold in upper portion of shower.
Only a dask chair and 2 beds. No other chair to sit on for 2 people in a room.
Room only has a light at the door and 1 between the 2 beds.
Air conditioning worked but extremely loud as it ran all night long.
Drapes would not close completely to block out sun.
I felt like the room was bare minimum.
by A verified traveler
Posted 3 May 2024
Property is run down. Carpet had stains in serval parts of the room. Poor lighting in the room. Bathroom walls were dirty. Shower fixtures were rusty. Several of the towels were no longer white anymore.
Overall the rooms need to be renovated.
Staff was really nice and the breakfast was tasty. Especially the home made biscuits and gravy.
by A verified traveler
Posted 29 Apr 2024
Smelled bad
by A verified traveler
Posted 24 Apr 2024
Walls had patch spots not painted, bathroom was grungy, dusting needs done, could write your name.in the dust under the sink, pool area needs a face lift, elevator looks sketchy, front staff was not very pleasant at all. Beds were comfy! And the air freshener in the hallways smelled great! Needs a good spring clean and refresh around here!!
