Ratings based on 284 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024
Pros: location, superior room size.
Cons: Price vs Quality. A/C and heater way too noisy. Check in is late at 4:00pm (and not before, even if you call the day before and ask if possible to check in earlier), check out is at 11:30am (and they make sure to let you know at check in that you must leave the room by 11h30).
I think, depending on which day you check in and who is checking you in you will probably have a different experience at thisbhotel. It would need more consistency throughout the property and service standards according to what the end goal of the hotel is (luxury, 4stars, or rather I would say a good 3stars).
At the end, we expected a luxury hotel, but it's not.
by A verified traveler
Posted 16 Dec 2023
by A verified traveler
Posted 26 Oct 2023
by A verified traveler
Posted 12 Sep 2023
by A verified traveler
Posted 23 Aug 2023 on Hotels
by A verified traveler
Posted 12 Jun 2023
It was a decent property for a one night stay. Very close to the beach and walkable to all areas of town. Across from the iconic Hotel Normandy so it was nice to visit but not pay the high prices. No parking on site however free street parking 3 blocks up.
by A verified traveler
Posted 14 Oct 2022
Customer service is non existent. Expedia tried to help with the wrong booking by contacting the hotel. But the hotel was so rigid and refused to help. Would never try again this hotel and I wouldn’t recommend it to anyone
by A verified traveler
Posted 4 Oct 2022
Wonderful room, loved the bathtub. The staff was friendly helpful and professional.
by A verified traveler
Posted 15 Oct 2021 on Hotels
Nice oasis in the heart of Deauville
by A verified traveler
Deauville stay
Posted 9 Sep 2021 on HotelsHotel is in good location walking for restaurant and around. Anyhow town is not that big.
Carine at front desk was soo helpful and nice went out of her way to help.
The problem is there is cover for comforter but then there is no top sheet. We were not sure how often they were changing the comforter cover after each guest or since was a cover they were never change it. So same cover could touch everyone’s skin. We were not very comfortable with it. Hotel is 3 star room was very small.
Comment from Hotel Management
23 Sep 2021 by Delphine M. Directrice, Hotel Management
Many thanks for your opinion about our hôtel and the Carine's welcome.
To reassure you,the cover and cushions, and the armchairs are disinfected after each customer departure with our vapodile, a 120 ° dry steam cleaner.
For your information, in France the size of the room you had is the size of a 4 stars.
We hope that you stay in our hôtel when you come back in Deauville.
Kinds regards
