Ratings based on 822 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
The room felt very dirty. Huge waterstains on the ceiling.
by A verified traveler
Posted 8 Jun 2024
Very nice place to stay
Comment from Hotel Management
11 Jun 2024 by Linton RediResponse Specialist, Hotel Management
Hi Kelsy,Thank you for telling us about your recent visit at RED ROOF INN DEFUNIAK SPRINGS. I was happy to read that our hotel was nice place to stay. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 5 Jun 2024
Things worn and some stains, but it was very clean. Staff very friendly and helpful - they work hard and do the best with what they have to work with. It was a good value for the price.
Comment from Hotel Management
7 Jun 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Michael,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN DEFUNIAK SPRINGS. At Red Roof we sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our very friendly staff, the cleanliness, the good value for the price and the other kind remarks you mentioned. However, we do want to apologize for the thing that were worn and stained. Nevertheless, we appreciate your 5/5 score. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 1 Jun 2024
The bed and pillows were super comfortable!
Comment from Hotel Management
3 Jun 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Tami,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN DEFUNIAK SPRINGS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the comfortability of the bed and pillows. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 1 Jun 2024
Everything was clean
Comment from Hotel Management
2 Jun 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Josue,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN DEFUNIAK SPRINGS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
19 Jun 2024 by Sashauna RediResponse Specialist, Hotel Management
Hello Kevin,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN DEFUNIAK SPRINGS. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Linton RediResponse Specialist, Hotel Management
Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DEFUNIAK SPRINGS and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
by A verified traveler
Posted 24 May 2024
It’s was great
Comment from Hotel Management
25 May 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Baby,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Defuniak Springs. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 May 2024
Staff!
Comment from Hotel Management
14 May 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Frank,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN DEFUNIAK SPRINGS. I'm so glad you were pleased with our staff, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 May 2024
Staff are always excellent!
Comment from Hotel Management
14 May 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Frank,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN DEFUNIAK SPRINGS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our excellent staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
