Ratings based on 20 Verified Reviews

3.8 out of 5
100% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 28 Jan 2024
Way outdated and pictures don’t match in a sense the reality. Actually a lovely place with loads of potential but without care and maintenance not the best to stay with…given reviews this goes a while now and still is.
1 out of 5
by A verified traveler

Worst experience ever - don’t be fooled by photos

Posted 27 Dec 2023 on Hotels
The photos on their website and hotels.com belie the delapidated state. The pool is green, the grounds dirty and unkept. The rooms had an open geyser in the entrance hall- exposed copper pipes and all. We asked for a refund and drove straight home the same day. This property is completely misreprented.
5 out of 5
by A verified traveler

Wonderful Stay

Posted 5 Nov 2023 on Hotels
Our stay was under unusual conditions. There had been a major rain storm in the past few days with some severe flooding. Despite this our stay was excellent. We spent a fair amount of time at the bar and the food and the service was exceptional. Loved the room as well.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 17 Mar 2023
Very nice thank you
3 out of 5
by A verified traveler

Posted 11 Mar 2023
It was raining a lot in the room And there’s no door for the toilet
3 out of 5
by A verified traveler

No water!

Posted 16 Jan 2023 on Hotels
The property has great potential however some things can't be ignored. On arrival into our room, there was a strong urine smell in the bathroom. The toilet had not been cleaned. We overlooked this. Of course load-shedding is a huge issue in South Africa and makes your stays harder. The swimming pool was green and had algae. Not safe for an infant to be in that water. With 35deg celcius it hard to keep cool. We also had no running water our entire stay. 24hrs without water is awful. The hotel and staff were no where to be found after 6:30pm. When we checked out again not a soul around. We had to depart early as we had a game drive booked. We later returned to the property to pay our food and beverage bill as it was not possible to settle our bill before departure or after 6:30pm the day before. Travelling with an infant is hard enough but under these conditions it was unbearable. Hotels.com should remove this property.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2022 on Hotels
3 out of 5
by A verified traveler

Not quite what we saw advertised online

Posted 14 Feb 2022 on Hotels
The photos online looked amazing; it seemed to be the perfect stop-over after 8 hours of driving for a good night's rest. The receptionist was a little surly on check-in, and seemed rushed through the introduction, but all admin was taken care of. We had a lovely dinner and drinks at the bistro and bar where the staff were very accommodating and friendly. Our room had not been swept, there were still ashes in the fireplace, and general maintenance seemed lacking. After dinner we turned in to find that there was no hot water - not that there was water that didn't get hot - there was NO water (hot) from any of the taps; so cold shower it was. We were too tired and it was too late to try and find someone to have this see to. I had hoped that this place would be one we could return to for a longer stay. It has great bones and potential to be great, but it needs attention to maintenance and cleanliness urgently.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2022 on Hotels
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