Ratings based on 505 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Everything was so very good
Comment from Hotel Management
27 May 2024 by Delwin, Hotel Management
Thank You for sharing your valuable feedback!!
by A verified traveler
Posted 26 May 2024
Me encanto este hotel muy limpio buena atención los cuartos amplios …todo queda cerca restaurantes shopping mall fun activities I loved it
Comment from Hotel Management
26 May 2024 by Delwin, Hotel Management
Muchas gracias por compartir sus valiosos comentarios, estamos realmente felices de que haya tenido una excelente estadía con nosotros. Espero verte pronto de nuevo en la propiedad.
by A verified traveler from North Bay Village
Posted 23 May 2024
Love this hotel. Very clean in a really good area in Daytona.
Comment from Hotel Management
24 May 2024 by Delwin, Hotel Management
Thank You !
by A verified traveler
Posted 19 May 2024
The auto theme was very unique and very interesting. I’ve never seen anything like this in a hotel. Also, I fell in love with the shower. I’m actually thinking about redoing my bathroom to match the same design. Only one thing I would recommend is for them to change the barn doors in the restroom I. Philadelphia have a door that fully closes and one you were able to lock. However, that’s just a preference.
Comment from Hotel Management
20 May 2024 by Delwin, Hotel Management
Good morning Mr. Malcom, thank you so much for you valuable feedback we are glad to hear that you had a great experience with us, also we are going to take your suggestion in mind and think about it !
by A verified traveler
Posted 15 May 2024
Great hotel, friendly staff and very clean rooms
Comment from Hotel Management
15 May 2024 by Delwin, Hotel Management
Thank you for taking the time to share your feedback with us ! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
by A verified traveler
Posted 14 May 2024
Im not sure if it was a lack of staffing issue or not, but the hotel was not ready for the nearby event.
My room didnt have the needed bedding for the pull out bed and it took over an hour to get them for me and i had to dress it myself.
I pulled the bed out and it was damp, as well as had lots of food and such in, and under the couch with the pull out.
The shower drain was very slow and the water welled up past my ankles.
The sliding door to the bathroom door did not close all the way, leaving a gap of visibility into the bathroom.
The phone inside the room was inoperable and I had to walk down to the lobby each time.
I was told by staff that the mess and faulty phone would not be remedied until after i checkout.
While walking to my room I seen a guy sleeping outside his room, his key didnt work and he was told the door was locked from the inside and the "engineer" wont be there until morning to help. The poor guy paid for a room he couldnt even use.
Any hotel with high traffic or near any major venue needs overnight staff to handle such issues, but there was none.
The present staff were as helpful as yhey could be without the proper supporting staff.
Comment from Hotel Management
15 May 2024 by Delwin, Hotel Management
Hello Mr. Jon, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.I have shared your feed with our leadership team to ensure the necessary guidelines are in place and from occurring in the future.I hope you choose to stay with us again when your travel bring you back to Daytona.Sincerely,Delwin Thoduparambil.
by A verified traveler from Mayaguez
Posted 14 May 2024
Excellent hotel!
Comment from Hotel Management
15 May 2024 by Delwin, Hotel Management
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
by A verified traveler from Orlando
Posted 13 May 2024
Beautiful lobby
Comment from Hotel Management
15 May 2024 by Delwin, Hotel Management
Thank You Donald for sharing your valuable feedback, With Race and Cars being our Signature for an Autograph Collection we strive to make the hotel very much related to it !
by A verified traveler
Posted 9 May 2024
Great
Comment from Hotel Management
9 May 2024 by Delwin, Hotel Management
Thank you so much for staying with us!
by A verified traveler
Posted 22 Apr 2024
The service
Comment from Hotel Management
25 Apr 2024 by Cassie, Hotel Management
Thank you so much!
