Ratings based on 670 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Front Desk, Hotel Management
We appreciate the time you have taken to provide feedback on your recent experience, especially with respect to our hotel. Please come and see us again.
by A verified traveler
Posted 15 Jun 2024
This was a great property. Everything was clean. The front desk man I didn’t get his name was nice and had great customer service. I loved my stay I would stay again.
Comment from Hotel Management
16 Jun 2024 by Front Desk, Hotel Management
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
by A verified traveler
Posted 14 Jun 2024
We arrived at the hotel at 3 pm and was told our room was not ready. The receptionist stated the room will be ready by 3:30. I asked if I could check in and wait and he said no. I was asked if I could received a refund and he said no because we booked through a third party. I showed him where I booked all 5 rooms in March and the guaranteed check in time of 3:00. He said nothing and returned to playing on his cell phone while I stood there upset about the rooms not being ready.
When Ismael arrived for his shift, he was accommodating and helped tremendously by easing my anxiety. I told him about the ordeal and he noted my concerns. The only reason why I didn’t call corporate was because of the care Ismael had with my concern.
Comment from Hotel Management
15 Jun 2024 by Front Desk, Hotel Management
We appreciate the time you have taken to provide feedback on your recent experience, especially with respect to our hotel. Please come and see us again.
by A verified traveler
Posted 11 Jun 2024
Our room was amazing, spacious, clean and pool had to our selves most of the time. Staff was friendly and very helpful.
Comment from Hotel Management
12 Jun 2024 by Front Desk, Hotel Management
We appreciate the time you have taken to provide feedback on your recent experience, especially with respect to our hotel. Please come and see us again.
by A verified traveler
Posted 9 Jun 2024
Loved everything about this stay. Would recommend to other people and would come back in the future.
Comment from Hotel Management
10 Jun 2024 by Front Desk, Hotel Management
We appreciate the time you have taken to provide feedback on your recent experience, especially with respect to our hotel. Please come and see us again.
by A verified traveler
Posted 3 Jun 2024
The hotel is really nice, clean, and the rooms are spacious. However, there isn't enough parking at night. It's best to park your car before 11:00 PM; otherwise, you might not find a spot.
Comment from Hotel Management
4 Jun 2024 by Front Desk, Hotel Management
We appreciate the time you have taken to provide feedback on your recent experience, especially with respect to our hotel. Please come and see us again.
by A verified traveler
Posted 3 Jun 2024
Very comfortable and how you see it in the picture is much better in person .
Comment from Hotel Management
4 Jun 2024 by Front Desk, Hotel Management
We appreciate the time you have taken to provide feedback on your recent experience, especially with respect to our hotel. Please come and see us again.
by A verified traveler
Posted 2 Jun 2024
I didn’t like that I was put in a handicap room and then ended up falling out of the shower . Then asked to move to another room and then got moved to another room and water was cold. Then moved to another room and the guy at the front was not at the front so had to wait 20 minutes till he noticed we were there. Once he came out he gave us another room and then someone was blasting their gospel music very loud and then had to knock on the door to handle it.
Comment from Hotel Management
4 Jun 2024 by Front desk, Hotel Management
Lamentamos mucho saber de este incidente durante su reciente estadía. Esto ciertamente no se toma a la ligera y se ha presentado a la gerencia para su revisión. Brindar a nuestros huéspedes una experiencia placentera es de suma importancia para nosotros y por esa razón lamentamos mucho no haber podido satisfacer sus necesidades. Esperamos ganar su negocio en viajes futuros para que pueda ver nuestra mejora continua.
by A verified traveler
Posted 28 May 2024
Enjoyed our stay. Ish at the front desk was phenomenal!!
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
We appreciate the time you have taken to provide feedback on your recent experience, especially with respect to our hotel. Please come and see us again.
by A verified traveler from Kentwood
Posted 27 May 2024
Close to Daytona Flea Market
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
We appreciate the time you have taken to provide feedback on your recent experience, especially with respect to our hotel. Please come and see us again.
