Ratings based on 936 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Nothing to add
by A verified traveler
Posted 20 May 2024
Perfect location. Friendly staff. Beautiful view of the ocean from our balcony.
Comment from Hotel Management
21 May 2024 by Ali, Hotel Management
Hi Steven, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our location, staff, and the stunning ocean view from your balcony. We appreciate your feedback and hope to welcome you back soon for another great stay.
by A verified traveler
Posted 17 May 2024
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Comment from Hotel Management
18 May 2024 by Ali, Hotel Management
Hi Robert, thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations. Your input is valuable to us, and we will use it to improve our services. We appreciate your business and hope to better serve you in the future.
by A verified traveler
Posted 16 May 2024
Friendly staff, excellent view of the ocean
Comment from Hotel Management
17 May 2024 by Ali, Hotel Management
Thank you, Christopher, for your kind words! We're thrilled to hear that you enjoyed our friendly staff and the beautiful ocean view. We strive to provide a memorable experience for all of our guests and we're delighted that we could do so for you. We hope to welcome you back soon!
by A verified traveler
Posted 14 May 2024
Excellent service. Clean rooms
Comment from Hotel Management
15 May 2024 by Ali, Hotel Management
Hi Stephen, thank you for the glowing review! We're thrilled to hear that you enjoyed our excellent service and clean rooms. Your feedback is greatly appreciated and we hope to welcome you back again soon.
by A verified traveler from Lebanon
Posted 14 May 2024
Nice views of Ocean and beach area.
Comment from Hotel Management
15 May 2024 by Ali, Hotel Management
Hi Craig, thank you for taking the time to share your feedback. We're glad to hear you enjoyed the beautiful ocean and beach views! If there's anything specific you think we could improve upon to earn that 5th star next time, please let us know. We appreciate your support!
by A verified traveler
Posted 14 May 2024
Great location. Clean and easy to go in and out.
Comment from Hotel Management
15 May 2024 by Ali, Hotel Management
Hi Elizabeth, thank you for your feedback! We're glad to hear you enjoyed our convenient location and found our space clean. If there's anything we can do to make your experience even better next time, please don't hesitate to let us know. We appreciate your support!
by A verified traveler
Posted 13 May 2024
Liked - check in staff were amazing, underground parking was great, security was appreciated, view from balcony, upgraded to beach view at nominal cubist, chairs and patio furniture on balconies, access to the pool and beach everything was great. And fantastic price!
Comment from Hotel Management
15 May 2024 by Ali, Hotel Management
Jill, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and that our staff, amenities, and location met your expectations. We look forward to welcoming you back again soon!
by A verified traveler
Posted 12 May 2024
I loved the accessibility to the beach! The security onsite was really nice. There wasn’t a lot of parking so we were leaving our keys with valet to double park our car. The bar was wonderful! The pool was clean and a perfect temperature. It was a great location for walking the beach.
Comment from Hotel Management
14 May 2024 by Ali, Hotel Management
Timothy, thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the beach accessibility, security, bar, and pool during your stay. We appreciate your feedback on the parking situation and will strive to improve in that area. We hope to welcome you back soon!
by A verified traveler
Posted 12 May 2024
Staff was incredible, everyone working the front desk deserves a raise. The rooms on the other hand are disgusting. Nothing is clean, smells like mold and they have cockroaches.
Comment from Hotel Management
14 May 2024 by Ali, Hotel Management
Hi Ryan, thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our staff. We're sorry to hear about the issues you encountered with the cleanliness of the rooms. Your comments will be shared with our team for further improvement.
