Ratings based on 972 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
The hotel was not clean at all, we found 3 cockroaches in the bathroom at night. We also asked them to clean and change the dirty garbage cans, change the towels and they did not comply. The cleaning part is one of the most important in a hotel industry and the truth is that we did not see the cleanliness at all during the 3 days of our stay.
Comment from Hotel Management
1 May 2024 by Richard, Hotel Management
Thank you for your review.
by A verified traveler
Posted 29 Apr 2024
Lovable!
Comment from Hotel Management
29 Apr 2024 by Richard, Hotel Management
Thank you for your review. We look forward to seeing you in the future.
by A verified traveler
Posted 28 Apr 2024
Clean, good breakfast. Late check out.. 11... when most places are 10.. pool clean.. great location
Comment from Hotel Management
29 Apr 2024 by Richard, Hotel Management
Thank you for your review. We look forward to seeing you in the future.
by A verified traveler
Posted 28 Apr 2024
The hotel room was quite dirty, sticky carpet, unclean bathroom tiles on the floor, and unpleasant smell in the hotel.
Comment from Hotel Management
29 Apr 2024 by Richard, Hotel Management
Thank you for your review. We look forward to seeing you in the future.
by A verified traveler
Posted 25 Apr 2024
I felt breakfast was a little poor.
Comment from Hotel Management
26 Apr 2024 by Richard, Hotel Management
Thank you for your review.
by A verified traveler
Posted 25 Apr 2024
For the price it is a nice property with a beautiful pool, good breakfast and convenient. But the musty smell either from the A/C or carpet was awful!
Comment from Hotel Management
26 Apr 2024 by Richard, Hotel Management
Thank you for your review. We look forward to seeing you again.
by A verified traveler from san antonio
Posted 22 Apr 2024
The room so clean, the bed very comfortable and so clean. I will come back again,
Comment from Hotel Management
23 Apr 2024 by Richard, Hotel Management
Thank you for your review. We look forward to seeing you again in the future.
by A verified traveler
Posted 21 Apr 2024
Ice machine wasnt working.Fart contest between staff and residents
Comment from Hotel Management
22 Apr 2024 by Richard, Hotel Management
Thank you for your review. I personally checked all the ice machines this morning, and all the ice machines are working fine. I'm not quite sure what you mean by a farting contest between staff and residents means? The staff here do not participate in such things. Again, thank you for your review and safe travels.
by A verified traveler
Posted 20 Apr 2024
Room was neat and tidy. This was Florida so the large bug in my room was not shocking, however housekeeping left it for two days even though I informed them. Breakfast was fine. Lobby and pool area looked immaculate, hallways appeared dated and worn. Hotel was overall good for the price and location.
Comment from Hotel Management
22 Apr 2024 by Richard, Hotel Management
Thank you for your review. We hope to see you again in the future.
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Richard, Hotel Management
Thank you for your review. We look forward to seeing you again in the future.
