Ratings based on 690 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
beautiful view
by A verified traveler
Posted 7 May 2024
Views
Comment from Hotel Management
10 May 2024 by General Manager , Hotel Management
Dear Lisa, Thank you for taking the time to share your thoughts with us. We constantly aim to deliver the best experience possible, and your feedback is invaluable in helping us to improve our service. Should you wish to share more details about your experience, please know that we are always here to listen. Your perspectives guide us in our quest to provide top-notch service. We appreciate your input and hope to have the opportunity to serve you better in the future. Regards, Robert M. Berrey, Jr
by A verified traveler from Lebanon
Posted 6 May 2024
Very peaceful!!!
Comment from Hotel Management
7 May 2024 by General Manager , Hotel Management
Dear Kimberly, Lebanon, We're delighted to hear that you experienced tranquility during your visit. It's wonderful to know that our environment provided you with a serene and restful atmosphere. If there were any aspects of our service or offerings that stood out to you or areas where we could further enhance your experience, we'd love to hear more about it. We hope to have the opportunity to welcome you back soon for another peaceful visit. Regards, Robert M. Berrey, Jr
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 16 Apr 2024
We shared a loft room The ladder to the loft is very steep, and the loft is high. Families and seniors should think twice about reserving loft rooms.
Comment from Hotel Management
17 Apr 2024 by DRMChris, Hotel Management
Thank you for visiting our park and lodge and for your valued feedback. We appreciate your feedback on the lofts. We will be examining the best way to address the layout of these rooms during our upcoming renovations. We hope you will visit us again in the near future!
by A verified traveler
Posted 15 Apr 2024
Great views, quiet and remote.
Comment from Hotel Management
21 Apr 2024 by DRMChris, Hotel Management
Thank you for visiting our park and lodge. We are delighted that you enjoyed your stay with us. We hope you will consider a return visit in the near future!
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
11 Apr 2024 by General Manager, Hotel Management
Dear Kayla, Thank you for taking the time to rate our Lodge and Park. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards, Robert M. Berrey, Jr
by A verified traveler
Posted 6 Apr 2024
Needs an upgrade for the price
Comment from Hotel Management
8 Apr 2024 by RBerrey, Hotel Management
Thank you for visiting our park and lodge. We apologize that the property did not meet your expectations. We appreciate your valued feedback and for letting us know. We are currently working on plans for a renovation in the near future.
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Mark, Thank you for taking the time to rate our property. We appreciate your feedback and am glad that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards, Robert M. Berrey, Jr
by A verified traveler
Posted 5 Apr 2024
Bathroom was a bit dirty and a worker asked us not to shower as it leaks downstairs. Restaurant is good and quiet at night. Great views
Comment from Hotel Management
17 Apr 2024 by DRMChris, Hotel Management
Thank you for visiting our park and lodge and for your valued feedback. I am so sorry to hear about your experience with the bathroom in your guest room. I am discussing this with our general manager. The response from our team member asking you not to use the shower was unacceptable, and we will be addressing this. We thank you so much for bringing this to our attention.
