Ratings based on 142 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Location and spacious grounds. Plenty of lounge areas Good outdoors for kids
Comment from Hotel Management
24 Apr 2024 by Louise - Front of House Manager, Hotel Management
Dear Sir,Thank you for this positive review of your stay with us.It is great to hear that you enjoyed the idyllic location and spacious grounds of our hotel, along with the multiple lounge areas that offer comfort and relaxation to our guests. We take pride in being a family-friendly destination and are delighted that the outdoor facilities met your expectations for children's entertainment.We are glad that the positive aspects of your stay stood out and we hope these memories will bring you back to us in the future.Kind regardsLouise - Front of House Manager
5 out of 5
by A verified traveler

Posted 26 Jan 2024
After a coach holiday was cancelled we decided to return to Langstone Cliff Hotel for a short break after we had first enjoyed a visit the previous year... though this was a winter visit we still enjoyed the quiet and friendliness of the hotel plus the lovely of the Dawlish area and of course the sea wall and Black swans, would recomend a visit at any time of the year
Comment from Hotel Management
27 Jan 2024 by Louise - Front of House Manager, Hotel Management
Dear Sir,Thank you for this positive review of your stay with us.We're delighted that you chose to come and stay with us, when your original plans changed, and also to hear that the tranquility and friendliness of our hotel contributed to another enjoyable stay. Dawlish is a lovely little town and its iconic black swans obviously left a lasting impression on you.We hope to welcome you back, soon.Kind regardsLouise - Front of House Manager
4 out of 5
by A verified traveler

Solid choice

Posted 17 Jan 2024 on Hotels
Nice hotel with unique apeal. Food was nice. Room warm and comfortable
Comment from Hotel Management
18 Jan 2024 by Louise - Front of House Manager, Hotel Management
Dear Sir,Thank you for letting us know that you enjoyed your stay.We're thrilled to hear that you enjoyed the food and found your room to be warm and comfortable. Maintaining a high standard of comfort for our guests is a top priority, and we're glad our efforts resonated with you. Our team takes great pride in the hotel's condition and cleanliness, and it's rewarding to know that these aspects contributed positively to your stay.All of the team very much hope that we will have the chance to see you again very soon.Kind regards,Louise - Front of House Manager
4 out of 5
by A verified traveler

Posted 3 Sep 2023 on Hotels
Comment from Hotel Management
10 Sep 2023 by Robbie, Guest Relation Manager, Hotel Management
Dear Sir,Thank you so much for your positive feedback following your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back in the future.Best wishes,Robbie, Guest Relation Manager
5 out of 5
by A verified traveler

Posted 15 Aug 2023 on Hotels
Great staff very welcoming and helpfull
Comment from Hotel Management
16 Aug 2023 by Louise - Front of House Manager , Hotel Management
Dear Sir,It was a pleasure to receive this kind review of your time with us.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.Thank you again; we look forward to welcoming you back in the future.Kind regards,Louise - Front of House Manager
4 out of 5
by A verified traveler

Nice hotel for an overnight

Posted 15 Aug 2023 on Hotels
Nice hotel for an overnight. Looks dated from the outside but better inside with updates. Rooms are comfortable.
Comment from Hotel Management
16 Aug 2023 by Manager, Hotel Management
Dear Sir,Thank you for choosing to stay with us.We are glad to hear that you found our hotel comfortable and appreciated the updates we have made to the interior. We are continuously striving to improve and maintain the hotel to ensure that our guests have a pleasant stay.The exterior is currently being painted to give us a fresh new look, which you can hopefully come back and see another time.We hope to see you again soon.Best regards,
4 out of 5
by A verified traveler

Had a very nice two night stay

Posted 14 Aug 2023 on Hotels
Good stay hotel is outdated but is very clean and the service and food was excellent We stayed for two nights to attend a wedding in the area My only complaint is that on the Friday night children were running riot around the hotel reception, lounge and TV room with no parents or staff intervening, allowing them to be extremely noisy and disruptive!!
Comment from Hotel Management
16 Aug 2023 by Louise - Front of House Manger , Hotel Management
Dear Sir,Many thanks for having taken the time to review your stay.We are delighted to hear that you found our hotel clean and appreciated the excellent service and food during your two-night stay. Our team works hard to maintain high standards of cleanliness and provide a pleasant dining experience for our guests.We apologise for the inconvenience caused by the children's behaviour during your stay. We understand that it can be disruptive, and ask that parents supervise their children at all times. Should this situation arise again we will endeavor to react more promptly to ensure any disturbance is kept to a minimum.We hope to welcome you back for another enjoyable stay in the future. Kind regards,Louise - Front of House Manger
4 out of 5
by A verified traveler

Nice hotel in good location.

Posted 9 Aug 2023 on Hotels
Staff very helpful. Food is good. Room comfortable with modern en-suite facilities. Plenty parking.
Comment from Hotel Management
12 Aug 2023 by Manager, Hotel Management
Dear Brenda,Thank you for this positive review.We are delighted to hear that you found our location to be convenient and enjoyed the comfort of your room with its modern en-suite facilities. Our team takes great pride in providing helpful service, and we are glad that they were able to assist you during your stay.It's also wonderful to know that you appreciated our food offerings and the ample parking available on our property. We continuously strive to maintain and improve our hotel's condition to ensure a pleasant stay for all our guests.We look forward to seeing you again soon.Best wishes,
5 out of 5
by A verified traveler

Fantastic hotel and grounds.

Posted 21 Jul 2023 on Hotels
Fantastic hotel with a real old world charm. From outside it looks dated but inside it is beautifully furnished and every aspect has been thought of. Staff are so friendly and there are lots of them around at all times. The views and grounds are spectacular too. Thoroughly recommend and will be returning.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2023 on Hotels