Ratings based on 529 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
All tile floors, so the floors were clean. The ice machines were not working and only a few packaged pastries and coffee for breakfast.
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 1 Jun 2024
Very friendly and accommodating
Comment from Hotel Management
3 Jun 2024 by JK, Hotel Management
We greatly appreciate your feedback! Thank you for your positive review. We hope you will stay with us again.
by A verified traveler
Posted 24 May 2024
It’s a very basic motel. Very comfortable bed. Limited breakfast. It’s near the wildlife refuge so great birding and hiking. Also has mini golf, which does not interest me at all.
Comment from Hotel Management
3 Jun 2024 by Becca, Supervisor, Hotel Management
Thank you for choosing to stay at The Inn at Canaan! We appreciate the honest feedback from your stay.
by A verified traveler
Posted 22 May 2024
Quiet, clean room
Comment from Hotel Management
3 Jun 2024 by JK, Hotel Management
We greatly appreciate your feedback! Thank you for your positive review. We hope you will stay with us again.
by A verified traveler
Posted 20 May 2024
Great location in Canaan and convenience store across the street
Comment from Hotel Management
3 Jun 2024 by JK, Hotel Management
We greatly appreciate your feedback! Thank you for your positive review. We hope you will stay with us again.
by A verified traveler
Posted 17 May 2024
Check in was simple. We traveled with our large dog, and pet fee was $100. Room was neat, clean and smelled nice. Thankful for something to eat, but the breakfast was a couple of muffins, bagels, and/or instant oatmeal. No drink machines available on the property, but snacks and drinks are an easy walk across the road to the local store.
Comment from Hotel Management
21 May 2024 by Becca, Hotel Management
Thank you for your honest review! We appreciate the feedback and working towards providing a better selection for breakfast items. We hope to see you again in the near future for another great stay!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
3 Jun 2024 by JK, Hotel Management
We greatly appreciate your feedback!
by A verified traveler
Posted 6 May 2024
We reserved a 2 room suite for a running race weekend for two families. Because we had selected to pay on site, when we arrived they had moved us to a single room that wouldn't fit everyone and they said everything else was booked. I understand they said they had some maintenance problems but they didn't notify us ahead of time or give us options. The room we had reserved early for a discount and were paying a little over $200 for the 2 room suite but they charged us $178 for the one we got moved to and the other family had to go to the only place available (Canaan) and pay over $200 for their room. The very least that should have been done was to give a discount on the room that we had to stay in. Put a bad taste in our mouth for this location. I don't blame the girl working that night for the situation she was put in.
by A verified traveler
Posted 21 Apr 2024
Very nice place.
Comment from Hotel Management
24 Apr 2024 by Becca, Hotel Management
Thank you for a 5 out of 5 review! We hope to see you again in the near future!
