Ratings based on 1,026 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Showers had rust, floor was dirty. Dust around table . Some towels had stains. Employees at reception had low customer service. Not friendly.
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Darlene, thank you for sharing your feedback. It is concerning to hear about the issues you encountered with cleanliness and customer service. The experiences you described are not reflective of our standards. Your comments will be shared with our team members for review and improvement. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 1 Jun 2024
The internet was poor at best. Their streaming service was nonexistent. The breakfast was adequate. The scrambled eggs were very dry and had too much garnish on the eggs. The bacon was over cooked. Recommend going to a number of great breakfast places in downtown Davis, Black bears cafe.
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Mary, thank you for sharing your feedback. It is unfortunate to hear that there were issues with the internet and that the breakfast did not meet your expectations. We appreciate your input and will use it to make improvements. We hope you had a pleasant experience exploring the local dining options in downtown Davis.
by A verified traveler
Posted 1 Jun 2024
Close to downtown, staff very helpful
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Mark, thank you for sharing your positive experience at the Hyatt Place UC Davis. It’s great to know you appreciated our convenient location and helpful team members. We look forward to welcoming you back in the future!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Gayl, thank you for taking the time to leave a rating. We're always striving to improve and would love to know more about your experience. If you have any additional comments or feedback, please feel free to share.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Abrina, thank you for sharing your feedback. We're happy to see you had an overall acceptable experience. If you have specific comments or suggestions, please feel free to share them, as we're always striving to improve. We hope to have the opportunity to welcome you again in the future.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
We appreciate you sharing this positive rating, Krystal!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt Place UC Davis. We want to share an even more enjoyable experience with you next time.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Ronald, thank you for choosing Hyatt Place UC Davis. We're glad to see you had a positive experience and we look forward to welcoming you back soon!
by A verified traveler
Posted 16 May 2024
Lovely place to stay
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Estrella, thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at Hyatt Place UC Davis. Our team looks forward to welcoming you back on your next visit.
by A verified traveler
Posted 15 May 2024
Walkable
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Mark,Thank you for your review! The team at Hyatt Place UC Davis is delighted to hear you enjoyed our convenient location. We look forward to your next visit!
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Domenic, thank you for your recent stay at the Hyatt Place UC Davis. We're pleased to see that you had a positive experience. We look forward to welcoming you back in the future!
