Ratings based on 282 Verified Reviews
3.8 Room cleanliness
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
No TV service. Having to leave and rent another place for the night that was already paid for
by A verified traveler
Posted 9 Jun 2024
Nice location. The lockbox was very old and hard to open with my freshly done nails. It took about 25 mins to open. No internet or cable. The cabin was very dated. A hotel would have been a better and cheaper option but the experience was nice.
Comment from Hotel Management
12 Jun 2024 by Cedarvale Cabins Team , Hotel Management
Keisha, Thanks for stay with us and glad you enjoyed your visit. We look forward to hosting you again in the future.
by A verified traveler from CELINA
Posted 3 Jun 2024
Right down the street from Turner Falls. Great option if you do not want to stay in the park.
Comment from Hotel Management
12 Jun 2024 by Cedarvale Cabins Team , Hotel Management
Chad, Thank you so much for your feedback. We are delighted to hear you enjoyed your stay with us and look forward to having you again in the future.
by A verified traveler
Posted 27 May 2024
First I was told if I pay extra I could check in early prior to my reservation so I get there 3 hrs early and call on my day and I'm told no I can't cause the need to clean it first so I basically waited no one came at all than there's no utensils or anything at all to cook with the sheets on the bed are the wrong size so the never stayed on there's no WiFi basically it was a tent with electricity
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Hello Mike, Thank you for your feedback. I want to clarify that early check-in and late check-out are subject to availability and cannot always be guaranteed. Additionally, we do not offer Wi-Fi at our cabins to provide a truly unplugged and serene experience. We send a comprehensive list of everything included in the cabin with your confirmation email to help you prepare for your stay. We hope this information enhances your future visits. Best regards,
by A verified traveler
Posted 27 May 2024
Spiders and spiderwebs all inside the cabin there were mouse droppings all over the beds both of them stuff splattered on the wall. The couch had multiple cigarette burns and was nasty. We did not stay in the cabin into the closest town and got a hotel room that place was absolutely disgusting.
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Debra, Thank you for taking the time to share your feedback. We apologize for the issues you encountered during your stay. Cleanliness is a top priority for us, and we regret that we fell short in this instance. Upon your arrival, I was present and available to address any concerns immediately. We did not receive any complaints until the following morning, which unfortunately limited our ability to rectify the situation promptly. Nonetheless, we fully refunded your stay and sincerely apologize. Being located in the middle of the woods, we do face challenges with wildlife. We regularly employ traps and spray to manage this, but it can be difficult to control entirely. Your comments will help us improve our practices. We hope you will consider staying with us again, giving us another opportunity to provide a better experience. Sincerely,
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
12 Jun 2024 by Cedarvale Cabins Team , Hotel Management
Latoya, Thanks for stay with us and glad you enjoyed your visit. We look forward to hosting you again in the future.
by A verified traveler
Posted 14 May 2024
You get what you pay for… half of the lights didn’t work, the recliners didn’t recline, they said the tv wasn’t working because of satellite but the truth is the message on screen was that the bill hadn’t been paid. This also impacted internet so we could only stream with my hot spot. There was no soap, no dishes or glasses for drinking. Very basic and they had a bag on the mattress so it crinkled all night.
Comment from Hotel Management
24 May 2024 by Cedarvale Cabins Team , Hotel Management
Thank you for your honest review. We apologize for any inconvenience we may have caused. We include a list of what is provided in each cabin so that our guests know what to bring with them, dishes are not provided. Again, thank you for sharing your experience with us.
by A verified traveler
Posted 30 Apr 2024
The property is in real need of maintenance. They seem to do the bare minimum, yet continue to rent them out.
-Loose boards on deck.
-Bathroom door handle fell off.
-Screen doors in bad shape.
-TV set up doesnt work right.
- Couch was too gross to sit on without covering it.
-Broken chairs at the table.
-Broken lamp
And the list goes on. I wouldnt stay at these cabins again or recommend them to anyone else.
Also, when we hadnt received the code to get in by check in time, I called and the lady that answered was not helpful and was rude.
Comment from Hotel Management
24 May 2024 by Cedarvale Cabins Team , Hotel Management
We're sorry to hear that your stay wasn't everything you hoped it would be. Please know your feedback regarding our Cabin will be addressed with the appropriate members of our team so we may improve for the future.
by A verified traveler
Posted 26 Apr 2024
Nice cabin right in forest
Customer service might be nicer
A little overpriced
Comment from Hotel Management
24 May 2024 by Cedarvale Cabins Team , Hotel Management
We're sorry to hear of your inconvenience. It will be addressed immediately. Thank you, your feedback is appreciated.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Cedarvale Cabins Team , Hotel Management
Hello Seth, Thanks for stay with us and glad you enjoyed your visit. We look forward to hosting you again in the future.
