Ratings based on 981 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Despite the construction going on, the staff was friendly, courteous & helpful. Kudos to them.
by A verified traveler
Posted 8 May 2024
My stay was awful and I had to shorten it. The first room smelled awful. Asked the staff to change it and they did. The second room was ok but there was dead and alive roaches! The worst part was that it says wifi available but there was none in the room. We just couldn't connect to the Internet!
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Room dirty- bedding seemed used and dirty.- slept on top of bed with out using bedding. No waste can in room
Comment from Hotel Management
28 Apr 2024 by Hotel Management, Hotel Management
We're truly sorry for the cleanliness issues you experienced during your stay. This falls short of our standards, and we're addressing it immediately with our team. Your feedback is invaluable, and we're committed to making necessary improvements. Please feel free to reach out if you'd like to discuss further.Best regards,
by A verified traveler
Posted 23 Apr 2024
Update
Comment from Hotel Management
28 Apr 2024 by Hotel Management, Hotel Management
Please explain a little more about your message. All we see is updatebut no details
by A verified traveler
Posted 22 Apr 2024
Terrible smell in the room
Comment from Hotel Management
28 Apr 2024 by Hotel Management, Hotel Management
We apologize for the unpleasant smell you encountered during your stay. Your feedback is valuable, and we'll investigate the issue to ensure it's resolved promptly. Thank you for bringing this to our attention.Best regards,
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 12 Apr 2024
by A verified traveler
Posted 10 Apr 2024
Good
Comment from Hotel Management
15 Apr 2024 by Hotel Management, Hotel Management
Dear guest, where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again. Sincerely,
by A verified traveler
Posted 9 Apr 2024
Quick service
Comment from Hotel Management
10 Apr 2024 by Hotel Management, Hotel Management
I recently experienced and it was outstanding! From the impeccable quality to the exceptional service, every aspect exceeded my expectations. The staff was friendly and knowledgeable, and the pricing was reasonable. I highly recommend a definite 5 out of 5 stars!
