Ratings based on 485 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
This hotel was very clean and quiet. The customer service was excellent and everyone was helpful. The only downside was that the food at the J Bar was not good and the hot tub was not hot enough. Other than that, we would stay there again when visiting family again.
by A verified traveler from Milwaukee
Posted 28 May 2024
nice place
Comment from Hotel Management
30 May 2024 by Felicia G, Hotel Management
Ty, Thank you for the reveiw! We are glad to see you think we're a nice place. We were so glad to have you as our guest.
by A verified traveler
Posted 27 May 2024
you don’t have a complimentary breakfast you are charged gor breakfast, you are charged a extra $50.00 for a fee the hotel also had kids running around unattended
Comment from Hotel Management
27 May 2024 by Felicia G, Hotel Management
Sylvia,We appreciate your feedback. Full service Holiday Inn’s, by brand, do not have a continental breakfast. However, you can package it into your rate for ease and a lower cost. The 50 you are referring to is part of the pre-authorization at arrival. Your credit card is pre-authorized room and tax plus incidentals to verify the credit card is valid, this is also for ease of check out for our express check out. This is also common practice for hotels, rental car establishments, etc. The pre-authorization is released at departure. Lastly, we apologize if there were any children running around the hotel. We do our very best to ensure all of our guests are safe & supervised and not a disruption, all of our guests are valued and we want them to have the best experience possible. Again, we appreciate your feedback and we hope this cleared a few things up as well. We do hope you will give us another chance to serve you in the future.
by A verified traveler
Posted 25 May 2024
I like that kids eat free, however I didn't eat 12.95 worth of breakfast.
Comment from Hotel Management
26 May 2024 by Felicia G, Hotel Management
Allison, Thank you so much for taking the time to review our hotel! At Holiday Inn kids always eat free, yes. Also, you are able to package the breakfast into your rate at a lower cost if you prefer. Next time check out those options online or contact our guest service team and we will be happy to help you! Thank you again for being our guest.
by A verified traveler
Posted 25 May 2024
The staff there were super friendly. Breakfast was good but I wish there was a little more variety. The hotel was very clean and nice but I wish there was a microwave in the room. Didn’t like the tv too much because it was dim. But other than that, great jacuzzi and tub! Also, great amenities.
Comment from Hotel Management
30 May 2024 by Felicia G, Hotel Management
Kevonity, Thank you so kindly for taking the time to write a review! We are so thrilled to see you really enjoyed your experience overall. Please note that we have 5 types of suites and they all include a microwave in room, if you have a standard guest room we do have one in the lobby for guest use! We are so glad you enjoyed the jacuzzi, it is always so nice to be able to relax.
by A verified traveler
Posted 25 May 2024
Everything great except noisy air conditioning.
Comment from Hotel Management
26 May 2024 by Felicia G, Hotel Management
Barbara,We are so glad to see you had a great experience overall. We are immediately looking into the air conditioning you mentioned and will correct. Thank you for your feedback and review!
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 19 May 2024
Friendly service. Excellent amenities
Comment from Hotel Management
20 May 2024 by Felicia G, Hotel Management
Deborah and Thomas,Thank you for taking the time to write a review! We are so pleased to see you enjoyed your experience at our hotel. We look forward to seeing you again, when your travels return you to Davenport, IA.
by A verified traveler
Posted 17 May 2024
They did not clean the room
Comment from Hotel Management
20 May 2024 by Felicia G, Hotel Management
Enrique,Thank you so much for being our guest! I was disappointed to see you did not get your room cleaned during your stay, so I looked into it. You did have your Do Not Disturb sign on your door during your stay, due to that we did not enter your guest room. Otherwise, you will certainly receive housekeeping service each day. We hope to have the opportunity to serve you again in the future.
