Ratings based on 983 Verified Reviews

2.9 out of 5
74% of guests recommend
2.9 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 6 Jun 2024
My TV wasn’t working. My air-conditioning wasn’t working.
5 out of 5
by A verified traveler

Posted 4 Jun 2024
It was quite
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
5 out of 5
by A verified traveler from Polk city

Posted 26 May 2024
Quiet and relaxing
4 out of 5
by A verified traveler

Posted 12 May 2024
Despite the construction going on, the staff was friendly, courteous & helpful. Kudos to them.
1 out of 5
by A verified traveler

Posted 8 May 2024
My stay was awful and I had to shorten it. The first room smelled awful. Asked the staff to change it and they did. The second room was ok but there was dead and alive roaches! The worst part was that it says wifi available but there was none in the room. We just couldn't connect to the Internet!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
3 out of 5
by A verified traveler

Posted 25 Apr 2024
Room dirty- bedding seemed used and dirty.- slept on top of bed with out using bedding. No waste can in room
Comment from Hotel Management
28 Apr 2024 by Hotel Management, Hotel Management
We're truly sorry for the cleanliness issues you experienced during your stay. This falls short of our standards, and we're addressing it immediately with our team. Your feedback is invaluable, and we're committed to making necessary improvements. Please feel free to reach out if you'd like to discuss further.Best regards,
3 out of 5
by A verified traveler

Posted 23 Apr 2024
Update
Comment from Hotel Management
28 Apr 2024 by Hotel Management, Hotel Management
Please explain a little more about your message. All we see is updatebut no details
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Terrible smell in the room
Comment from Hotel Management
28 Apr 2024 by Hotel Management, Hotel Management
We apologize for the unpleasant smell you encountered during your stay. Your feedback is valuable, and we'll investigate the issue to ensure it's resolved promptly. Thank you for bringing this to our attention.Best regards,