Ratings based on 635 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
The Park Inn by Radisson is a very modern hotel attached to a mall which makes dining, shopping, and currency exchange conveniently available. Hotel staff are very friendly, attentive, and always eager to assist. The rooms and all public areas are very clean. Swimming, gym and parking are available. I highly recommend this hotel. This will be my “go to” hotel next time I’m in Davao.
Comment from Hotel Management
18 Apr 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Agnes, Thank you for your kind comments on our hotel and colleagues. We are glad to be your hotel of choice in the city and your feedback is helpful to travelers planning their trip to Davao. It was likewise a pleasure to have you stay with us and we look forward to welcome you back!Yours sincerely, Roel Constantino, General Manager
by A verified traveler
Posted 12 Apr 2024
pathway to SM Mall.
Comment from Hotel Management
18 Apr 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Marcelo, Thank you for your kind comments about the Park Inn by Radisson Davao. We are glad to know that you enjoyed your stay with us and the hotel's convenience of location. We look forward to welcome you back on your next visit!Yours sincerely, Park Inn by Radisson Davao Team
by A verified traveler
Posted 8 Apr 2024
information staffs don’t smile at all, the service is poor, television wasn’t working until the next day. the pool water and showers are so cold. If you order something you have to wait for a long time before you can have it. The aircon is so loud we had hard time sleeping and I think it’s dusty because my housedust allergy was triggered.
Comment from Hotel Management
11 Apr 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Cheryl, Thank you for taking your time to share your experience at the Park Inn Davao. We do regret the inconvenience you encountered and convey our sincere apologies. The team has reviewed your concerns and will undertake the necessary measures to address them.We hope for the opportunity to regain your confidence and look forward to welcoming you back on your next visit.Yours sincerely,Park Inn by Radisson Davao Team
by A verified traveler
Posted 6 Apr 2024
Hotel is extremely nice with a very pleasant ambience. However, their bath amenities were not refilled as we run out of shower gel, liquid hand soap were almost empty and only 2 towels were provided even though the number of guests were confirmed prior to arrival. They also mentioned that only 3 guests are allowed in the room which is a contradicting information as expedia clearly says that, "sleeps 4" which adds stress during our check in process. They didn't even mention that I got a food and beverage credit not until I ask them to confirm it on their side. If I didn't check thoroughly my reservation in expedia, I might have lose those credits. Also, the bedside telephone in the room is also not working. I even have to go downstairs to ask them about placing room service order or any other way to contact them. They advised me to use the telephone in the bathroom which is not ideal since I have to wait for someone to finish using the bathroom before I can even call room service. Lastly, when we placed orders in room service for breakfast there are some items missing. We only asked for extra plate, spoon and fork but those items didn't arrive. Much worse, the black tea that comes with Filipino breakfast is also missing. We called 3 times to follow up for those orders, but to no avail. The reason I gave them 3 stars is only because of the location, room condition and for being a beautiful hotel.
Comment from Hotel Management
11 Apr 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Byran, Thank you for taking the time to share your experience at the Park Inn Davao. We do regret the inconvenience you encountered and convey our sincere apologies. This is certainly not typical of the Park Inn by Radisson brand guidelines that we adhere to. Rest assured, we shall discuss this with the team for rectification. We hope for the opportunity to regain your confidence and look forward to welcome you back on your next visit.Yours sincerely,Park Inn by Radisson Davao Team
by A verified traveler
Posted 29 Mar 2024
Sound proofing inadequate. TV of adjacent room sound was on from 11:00 pm to 2:30 am.
Room service for porter didn’t show up
Food is terrible- bad preparation and too salty that the chef apologized.
Front desk was too slow and keeps making error with the bill.
Comment from Hotel Management
1 Apr 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Catherine, Thank you for taking the time to share your experience during your recent stay at the Park Inn Davao. We do regret the inconvenience you encountered and convey our sincere apologies. The team have reviewed your concerns and will undertake the necessary measures to address them.This is certainly not typical of the brand standards that we uphold and we hope for the opportunity to regain your confidence on your next visit. Yours sincerely,Park Inn by Radisson Davao Team
by A verified traveler
Posted 18 Mar 2024
All was Normal and friendly as one can expect.
Comment from Hotel Management
1 Apr 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Richard, Thank you for taking your time to share your kind comments about our hotel and service. It was likewise a pleasure to have you stay with us! We look forward to welcome you back on your next visit to Davao. Yours sincerely, Park Inn by Radisson Davao Team
by A verified traveler
Posted 15 Mar 2024
Life is good. Experience it for yourself
Comment from Hotel Management
1 Apr 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Richard, Thank you for sharing your experience at the Park Inn by Radisson Davao. We do appreciate your feedback to enable us to improve our services further. If we can be of any assistance on your next visit, please let us know.We look forward to welcome you back!Yours sincerely,Park Inn by Radisson Davao Team
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Francisco, Thank you for sharing your rating of your stay at the Park Inn by Radisson Davao. If we can be of any assistance on your next visit, please let us know.We look forward to welcoming you back.Yours sincerely,Park Inn by Radisson Davao Team
by A verified traveler
Posted 29 Feb 2024
property was a little bit outdated, no smart tv, a challenge if you are travelling with toddler when youtube is life, there is also a bad smell from the toilet no exhaust, the plus point for this hotel is the buffet breakfast. lots of choices and staff on the restaurant was very attentive
Comment from Hotel Management
4 Mar 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Maria, Thank you for taking your time to share your experience at the Park Inn Davao. We do regret the inconveniences you encountered during your stay and convey our sincere apologies. The team have reviewed your concerns and will undertake the necessary measures to address them.We hope for the opportunity to regain your confidence and look forward to welcome you back on your next visit.Yours sincerely,Park Inn by Radisson Davao Team
by A verified traveler
Posted 28 Feb 2024
Never this property smells strong cigarette smoke
Comment from Hotel Management
4 Mar 2024 by Park Inn by Radisson Davao , Hotel Management
Dear Agnes,Thank you for taking the time to share your experience at the Park Inn Davao. We note with concern your comment on the hotel's scent. We apologize for the inconvenience this may have caused.Rest assured, this appears to be an isolated case as we have not received feedback regarding a cigarette scent in the hotel. Nonetheless, we will investigate the matter thoroughly with our team. Please be assured that we strive to maintain a comfortable environment for all our guests, and we will take appropriate measures to address this issue promptly.We hope to regain your confidence in staying with us again and we shall endeavor to make your future stays more comfortable.Yours sincerely,Park Inn by Radisson Davao Team
