Ratings based on 46 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2024
Hotel need to be updated.Hot springs are fantastic, very clean and well maintained.Breakfast and dinner were amazing, great selection and staff were great.Two ladies on reception were helpful but no English speaking staff, they used phone to translate.The young fella on the reception haven’t tried to help at all when we requested help. Only problem was the transfer, They emailed us that they will pick up/ drop off our group of 6 from/ to the airport without any change but after they ignore their email and charge us $400 to the airport……
by A verified traveler
Posted 28 Jun 2023
The room is old. But the onsen was great, and the dinner and breakfast buffet were good.
by A verified traveler
Posted 30 Dec 2019 on Hotels
The rooms are very basic, and Japanese style. The Onsen was AMAZING - beautiful outdoor and indoor pools, and use of a sister hotel down the road. Very close to Rusutsu (45 minutes by car) ski resort, which is what we came for. The food was good, although the same thing every day and night. The staff was wonderful. We had dietary restrictions, so they brought us special platters in addition to the buffet. Everybody was so incredibly friendly. Not much to do in the town, but the hotel was so wonderful.
by A verified traveler
Simple onsen hotel
Posted 25 Jul 2018Simple, budget and old onsen hotel. The location is not easy to find. One of the road has been closed when following the GPS but luckily the GPS navigated another road to reach. The room attaches a toilet, but does not come with shower room. The shower place is in the onsen compound which means you need to shower publicly. The onsen will switch in every morning so that you can try both sides of onsen. The outdoor onsen is highly recommended. Dinner and breakfast are good and lots of varieties. The staffs are friendly, although they can only speak a little English. Overall is acceptable.
by A verified traveler
Secret hotel hot spring
Posted 20 Feb 2018 on HotelsService good
Food ok
Hot Spring good
No WiFi not good
Need at least 30 mins. go to JR station by Taxi
by A verified traveler
Room rate was too high
Posted 1 Dec 2017 on HotelsThe hotel doesn’t accept our reservation in the first place. After some negotiation, the man finally check us in. The hotel is old but maintain nicely and clean. But the room rate is way too high.
by A verified traveler
Posted 13 Feb 2024
静かでゆっくりするには最適の宿。多少、施設の老朽化は否めないが、再訪したい。
by A verified traveler
Posted 19 Dec 2023
お部屋はそれなりでしたが、広くて静かで、問題なし。
お風呂が綺麗でとても満足でした。
お食事も一つ一つがとても美味しかった。
ただ…卓球場の窓付近が水漏れしていて危なかったです。
何より、安くて良かったです。
また、宿泊したいです。
by A verified traveler
Posted 21 Aug 2023 on Hotels
by A verified traveler
온천이 최고!
Posted 7 Aug 2023 on Hotels온천은 지금까지 경험해본 온천 중에서 최고였습니다. 방은 좀 낡고 냄새가 나서 아쉬웠어요. 저녁과 아침 뷔페는 괜찮았습니다. 전체적으로 다시 가보고 싶은 온천 료칸입니다.
