Ratings based on 839 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Old building with loud music until midnight. Toilet pipes rattling most of the night from different rooms. Not a good place to stay if you need a decent sleep.
Comment from Hotel Management
10 Jun 2024 by The Cav Reception, Hotel Management
Hi ClaudiaThank you for taking the time to leave us a review. We believe all guests are entitled to a great stay, that is why we are extremely transparent about the issues you have mentioned with noise. We understand that being a busy bar and restaurant is not for everyone and that is why we give this information to guests before booking and after. We mention these things in our listing so that guests have a chance to decide if this property is the right kind of accommodation for them. All guests are reminded of this also in the general information that is sent to you after you have made your booking. Thus, giving guests a 2nd chance to read the information and make an informative decision for themselves.We are sorry that the property did not meet your expectations and will work to resolve any issues that need our attention.
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
10 Jun 2024 by The Cav Reception, Hotel Management
Hi Maya!Thank you for taking the time to leave us a review! We appreciate all feedback and are glad that you had a good stay with us. We do love returning guests, so hopefully we see you again soon!
by A verified traveler
Posted 5 Jun 2024
Great place excellent staff Great food walking distance to everything in Darwin
Comment from Hotel Management
6 Jun 2024 by The Cav Reception, Hotel Management
Hi Mark!Thank you for taking the time to leave us a review! We appreciate all feedback and are glad that you had a good stay with us. We do love returning guests, so hopefully we see you again soon!
by A verified traveler
Posted 31 May 2024
all ok
Comment from Hotel Management
2 Jun 2024 by The Cav Reception, Hotel Management
Hi Dan!Thank you for taking the time to leave us a review, we appreciate all feedback. We are glad that your overall stay with us was good. And we will work to resolve any issues that may need our attention.
by A verified traveler
Posted 23 May 2024
This property is located in Cavenagh St.
I had a very late night flight into Darwin.
Checking into hotel, absolutely no concerns with Security staff and night manager.
Room so quiet . hotel absolutely so quiet
Slept so soundly woke up at 9am . Check out staff delightful and offered to hold luggage
Comment from Hotel Management
24 May 2024 by The Cav Reception, Hotel Management
Hi PamelaThank you for taking the time to leave us a review! We appreciate all feedback and are glad that you had a good stay with us. We do love returning guests, so hopefully we see you again soon!
by A verified traveler
Posted 11 May 2024
Good
Comment from Hotel Management
12 May 2024 by The Cav Reception, Hotel Management
Hi Nawarat,Thank you for taking the time to leave us a review! We appreciate all feedback and are glad that you had a good stay with us. We do love returning guests, so hopefully we see you again soon!
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by The Cav Reception, Hotel Management
Hi Francis!Thank you for taking the time to leave us a review! We are delighted that you had a great time!
by A verified traveler
Posted 7 May 2024
DO NOT DO IT!
A back-packers at a premium with a deceptive description on booking platform.
We decided to book a hotel for a 2 night stay over the long weekend, using Expedia, the photos and description were very enticing however in reality are absolutely deceptive.
To call yourself is a stretch, please downgrade your accommodation aspect to Motel as it is a more accurate reflection and bookers will know what to expect!.
We arrived to see the hotel was attached to a pub, now this not entirely being an issue, however, felt as if being watched by "pub-goers" as you are using the amenities such as the pool would be a bit uncomfortable. Not to mention the rooms surrounding the pool are exposed to the loud noises of the pub, with reception informing us there is loud music until 10pm every night.
Another issue we had was the street parking, although the booking site mentioned "street parking available" unfortunately we made the assumption that it was in addition to secured parking. Rooky mistake on our behalf. If you are willing to pay for parking during your stay, leaving your car parked on the street with the potential to be broken into overnight. The Cav is the spot for you!.
We decided to book elsewhere and request a refund as we were not comfortable with the high possibility that our car would be vandalized left on the street.
We were lucky enough to get only one night refunded as the following day they sent out an SMS informing guests what to expect and after the fact
Comment from Hotel Management
7 May 2024 by The Cav Reception, Hotel Management
Dear GuestWe are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
by A verified traveler
Posted 7 May 2024
Clare was awesom.
Comment from Hotel Management
10 May 2024 by The Cav Reception, Hotel Management
Hi Francis,We think Clare is pretty cool too! We are so glad you had a great stay with us. We treat our guests like family here at The Cav and we love it when they have a great time. Hopefully you can return again for more fun!
by A verified traveler
Posted 1 May 2024
Great staff. The pool area was great. It is a shame the wifi in the room didn’t work.
Comment from Hotel Management
1 May 2024 by The Cavenagh Reception, Hotel Management
Hi BeverlyThank you for taking the time to leave us a review, we appreciate all feedback. We are glad that your overall stay with us was good. And we will work to resolve any issues that may need our attention.
