Ratings based on 993 Verified Reviews

3.8 out of 5
100% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Jun 2024
Very nice quiet accommodations.
1 out of 5
by A verified traveler

Posted 18 Jun 2024
I booked my room for 5 sleeps through expedia and when i reached at the hotel, to my surprise , they asked me to pay extra for the 3 bed in the room. I dont mind paying extra but all the information should be given at the moment, i was booking through the app. And there AC were also not working properly.
3 out of 5
by A verified traveler

Posted 17 Jun 2024
I personally wouldn't choose this location again. Had two rooms booked and they were both incorrect. Booked in April for June. The person travelling with us had an issue with their room and was switched to another with a broken shower. Towels and bedding were dirty and stained.
3 out of 5
by A verified traveler

Posted 15 Jun 2024
The decor was unique and nice, and the bed was clean and very comfortable but the building smelled bad in the halls. Like musty old grandma smell. Had a phone in the room but it didnt work at all. Tv didnt work. Floors were dirty. Plugs r old. Air conditioner didnt work very well- never got cool enuf in the room
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2024
1 out of 5
by A verified traveler from brockville

Posted 15 Jun 2024
Kitchenette is fridge microwave sink. Area is low income housing. Restaurant is a bar which is almost never open. No water dispenser gym is old unusable equipment in the basement
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2024
4 out of 5
by A verified traveler

Posted 11 Jun 2024
The hotel was decent though you can tell it hasn't aged well. The staff was great and this property would not be accessible if needed for those with wheelchairs (the elevator inside is rather small as well). The area around the hotel leaves one feeling unsafe as there are some rather unsavoury looking apartments that surround the hotel.
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Clean room, staff very friendly and helpful
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Staff very friendly, restaurant staff were great and helpful, excellent breakfast, comfy beds