Ratings based on 324 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 27 May 2024
Attended wedding, the 'Chapel', reception room and reception all beautifully decorated. 3 course Meal for wedding reception was delicious, well presented & hot.
Breakfast, cooked fresh was of a high standard.
Staff very friendly & helpful, although not a lot of them, they seemed to be muti-tasking.
Only complaint was the heating, far too warm in rooms, windows didn't open & no way to cool off.
by A verified traveler
Posted 27 May 2024
Stayed one night with my wife, and had dinner and breakfast in the hotel. Have stayed here before, but it’s been fully refurbished since the last time. Room was clean, quiet and comfortable. Steak for dinner was good, as was the cooked breakfast. Couldn’t fault it really. Very convenient for Darlington.
by A verified traveler
Posted 28 Apr 2024
Callum the barman/waiter was top class, service impeccable, room was spotless and quiet, comfortable, spacious.
Food was top quality, hats off to the chefs who probably dont get the appreciation they deserve being behind the scenes. WILL BE BACK
by A verified traveler
Stop over outside of Darlington
Posted 27 Feb 2024 on HotelsVery friendly service with good food. Nice and relaxed atmosphere great value.
by A verified traveler
25th Feb
Posted 26 Feb 2024 on HotelsOvernight stay at this gorgeous hotel. Staff were super friendly and accommodating , food was great, beautiful decor. Thoroughly recommend .
by A verified traveler
Posted 17 Feb 2024
I would not rate this hotel or the service at all. I came all the way from Bristol to go to a funeral at the church mins away. I arrived early and explained my friends were outside but would it be possible to check in early or leave my bag (I also emailed ahead to advise of this). I was advised to wait in the bar/reception. They did allow me to check in early but only after did they tell me I had to pay an additional charge of £20. If I'd known this in advance I wouldn't have checked in! Also a light switch was hanging off the wall, bathroom mirror is rusty and sheets are dirty. I asked for a room upgrade but this didn't happen, although the light switch has been fixed.
by A verified traveler
Excellent stay as always!
Posted 12 Feb 2024 on HotelsThis is our third stay at The Croft and we have an excellent stay every time. The rooms are very clean, the beds are comfortable and it’s very quiet. We’ve also used the restaurant and the food is good too. We’ve already recommended it to our friends and family.
by A verified traveler
Posted 11 Feb 2024 on Hotels
by A verified traveler
Great stop by the river
Posted 8 Feb 2024 on HotelsLovely stay, with excellent food.
Large comfortable room. A great sanctuary on a cold February night.
