Ratings based on 26 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mohali
Posted 5 Mar 2019
It's perfect place to stay for couples. We are newly married couple and enjoyed the stay overall. Good food as well.
by A verified traveler from San Jose, CA USA
Posted 7 Jan 2019
Well not to be to hard on them, but the property is a little rough. Food was not very good and limited. No heat other than a plug in heater, which if it wasn't freezing's would be ok but it was and it took forever to heat the room.
by A verified traveler
GOOD LOCATION
Posted 28 Sep 2018 on HotelsLocation was wonderful. Building was OK. It can be cold in the rooms in winter months. Staff was OK.
by A verified traveler
Posted 27 Mar 2018 on Hotels
by A verified traveler
Exactly what I wanted in the mountains!
Posted 27 Feb 2018 on HotelsVery cool hotel right off the main 'mall' area in central Darjeeling. The room was great with a heater and heated blanket. Beautiful mountain views.
Unlike most hotels in the area this one seemed to have wooden floors and ceilings. We could hear kids running around upstairs but nothing too bad. Also the wifi range is very limited either due to the networking or the concrete nature of most of the buildings including the hotel so the wifi was unusable in the room. No big deal though - just have to go out to the lobby.
Overall would definitely stay here again. You pay a little more but you have a premium location with very nice people and accommodations.
by A verified traveler
Posted 19 Feb 2018 on Hotels
We were there in early February, had a bad time, and chose to switch hotels after 2 nights when management was unresponsive. Our experience:
- The photos on Hotels.com show a much nicer room. Our "balcony" in the club room was 1 m^2 and faced an interior wall rather than the mountains. Photo taken with back to the wall.
- The walls are very thin. We had a family of 5-6 people in the room next door and heard their conversations all hours of day. We could hear the pool table balls clicking at night across the courtyard even with our window closed.
- The carpet and sheets were stained. Photo attached.
- The room was exceptionally cold. They turned on a 12-inch-tall floor space heater when we got there, and when we were in the room we used it the whole time. Yet, even having it on overnight, our room was 55 degrees F in the morning. That was the best it could do. Photo of thermometer and heater attached.
- They ought to add pictures of the bathroom. There's no separated shower so you run the risk of soaking all the TP when taking a ceiling or bucket shower. The hot water was hot, though!
- The location is fantastic, walking distance from the main plaza.
- When we told management our problems and intent to move, the receptionist said, "Oh, but there's no problem with the room, right?" This was his conclusion after hearing our problems explained twice.
This is the first time I've left a hotel mid-stay. I recommend against booking here.
by Anoop
Very good value for money..
Posted 31 May 2017 on HotelsVery good hotel with helpful staff for families, though one needs to walk for about 10 min from the main road as this hotel is not approachable by any 4 wheeler. Views from the rooms are amazing..
Recommended
for Everyoneby A verified traveler
Nice room with fabulous view.
Posted 21 Apr 2017Room was clean. View from room was beautiful. It's a walk uphill to and from the taxi stand..So people with joint pains, small kids be prepared. Porter is provided. Food is average. The shower has no pressure so bucket n mug it is. Negative experience, which may be a one off thing was there was no water at 3.30 am when we were going to tiger hill.
by A verified traveler from Australia
Poor value for money.....
Posted 21 Apr 2017 on WotifThe hotel was pretty run down for what we paid! The toilet was poorly ventilated and smelt of gas every time we used the heater....
by Vivek
Average stay
Posted 16 Apr 2017 on HotelsHotel is good. Decent stay. Taxi do not reach hotel so need to walk all the way.
