Ratings based on 565 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
It was quite and clean . Breakfast was good staff was nice .
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Sherry,We're delighted to hear that you enjoyed our quiet, clean rooms, good breakfast, and friendly staff. Our team works hard to ensure all our guests have a pleasant stay. Your positive feedback is appreciated, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 29 Apr 2024
We had a great visit, thank you.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Norah,We're delighted to hear you enjoyed your stay with us. Your feedback is truly appreciated and we hope to welcome you back in the future for another memorable visit.
by A verified traveler
Posted 6 Apr 2024
In the middle of a remodel not mentioned when booking, no coffee makers in the room, no ice machines work, orange juice machine not working, NO water pressure in the shower. Expect to take a way longet than average shower. It is a 1 star budget motel.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Cande, We value your feedback and apologize for any inconvenience during your stay. We strive to make all renovations known in advance and regret any oversight. Your comments regarding the amenities and services you encountered have been noted for further review. Thank you for sharing your experience with us.
by A verified traveler
Posted 2 Apr 2024
Staff very helpful Room very clean Many projects at hotel to up grade hotel not finished Ice machine broke and orange juice at breakfast broke Over all hotel a very good bargain I do believe the projects will be completed soon
Comment from Hotel Management
5 Apr 2024 by Manager, Hotel Management
Hello William,We appreciate your feedback regarding our helpful staff and clean rooms. We are constantly working on improvements but regret any inconvenience caused by ongoing projects and maintenance issues. Your understanding is valued and we hope to provide an even better experience on your next visit.
by A verified traveler
Posted 15 Mar 2024
Under renovation. Not fully operational and it was not stated ahead of time.
Comment from Hotel Management
16 Mar 2024 by Manager, Hotel Management
Hello Ken,We apologize for any inconvenience caused by the ongoing renovation. Guests' feedback is valuable to us for future enhancements. For any further concerns, you may reach out to our management directly for assistance.
by A verified traveler
Posted 4 Mar 2024
Liked the price.
Comment from Hotel Management
6 Mar 2024 by Manager, Hotel Management
Hello David,We're delighted to hear that you found our pricing favorable. Your feedback is appreciated, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 24 Feb 2024
Everything was ok. Finishing touches lacked attention on repairs. Limited breakfast, most everything gone (coffee, milk, the basics), waited at check in to find someone. Had to call hotel.
Comment from Hotel Management
27 Feb 2024 by Manager, Hotel Management
Hello Suzie, We appreciate your feedback and apologize for any inconveniences you experienced. Our team is continuously working to enhance our services. For any future concerns, please don't hesitate to reach out to our management team directly.
by A verified traveler from New York
Posted 23 Feb 2024
Simply and good
Comment from Hotel Management
24 Feb 2024 by Manager, Hotel Management
Hello Maryellen,We're pleased to hear you found your stay enjoyable overall. Your feedback is appreciated, and we hope to welcome you back in the future.
by A verified traveler
Posted 12 Feb 2024
A very good place to stay. We were very pleased and will return. A bit old but very clean.
Comment from Hotel Management
15 Feb 2024 by Manager, Hotel Management
Hello Douglas, Thank you for your positive feedback and for choosing our hotel. We are delighted to hear that you had a pleasant stay and that you plan on returning. Our team takes great pride in maintaining a clean and comfortable environment for our guests. We appreciate your understanding of any age-related aspects of our property. We look forward to welcoming you back in the future.
by A verified traveler
Beware
Posted 31 Jan 2024 on HotelsTo start it was kinda scary to pull through the parking lot and have stacks of mattresses just sitting in the grass. Good news is that I'm pretty sure the ones in the room were on the newer side! Don't trust the pictures on the website b/c they make it look a lot nicer than when you arrive. I also had to cut my stay 1 day short due to a family emergency and in questioning the management about a refund I caught them in a lie. Needless to say I never received a refund or even the courtesy of a phone call that I was promised from management. Won't get any return business from me.
Comment from Hotel Management
1 Feb 2024 by Manager, Hotel Management
Hello Frederick, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments regarding the appearance of the parking lot and the accuracy of the website pictures have been duly noted. We strive to provide accurate representations of our property online. Regarding your refund inquiry, please contact our management directly as they handle such matters. We apologize for any miscommunication that may have occurred. We appreciate your feedback and will use it to improve our services.
