Ratings based on 32 Verified Reviews
4.3 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
My money was stolen at this place. Do not go there.
Comment from Hotel Management
3 May 2024 by Management, Hotel Management
Firstly, we regret hearing this and apologize for any inconvenience. You reported the matter after you had already check-out. We do not have a theft problem Sea Cliff Court, however we did rewind our CCTV cameras, to be sure. You claimed the money was stolen in our Lobby, while you had left your bags un-attended. First time you reported that 2000 was missing. A few days later, you contacted us that 3000 was missing. As per our CCTV cameras no one was seen touching your bags while they were in the Lobby. We did however see that you had visitors coming to your room often, while staying with us. Maybe that's were something went wrong? Please feel reassured that we have taken your complaint seriously, and unfortunately nothing suspicious has been found. Assuring you of our best attention at all times.
by A verified traveler
Posted 7 Sep 2022
by A verified traveler from Southfield
Posted 15 Jan 2022
by A verified traveler
Posted 18 Nov 2021
I don’t know where to start
Reception lady was very rude and unwelcoming ..! She was upset with every little question ..
We arrived and waited for 20 min and no one was dealing with us ..
We wanted to upgrade our rooms since we realized what we booked was lower grade .. receptionist couldn’t help us she had to call the “MANAGER “ in middle of night and we ready to pay for upgrade ..! At end manager gave us upgrade without charges that was nice of him (we waitited for an hour )
Then we got to the room the AC wasn’t working the fan sound like propeller.. it was very hard night
Next day woke up went to breakfast .. not much choices .. and rotten pineapple was set for breakfast…
I wouldn’t recommend this place at all
by A verified traveler
Posted 12 Jun 2021 on Hotels
by A verified traveler
Posted 14 May 2021 on Orbitz
When I booked I thought it was at the Sea Cliff hotel. It was not but rather more of an apartment hotel for possibly longer stays. I learned it was a sister property. Be careful when booking. It is not what I was expecting. If you want a cleanish more basic place to stay it is perfect. Large rooms. Wonderful staff!
by A verified traveler
Good apartment
Posted 1 Apr 2021 on HotelsPleasant place
by A verified traveler
Posted 22 Feb 2021
The restaurant staff was exceptional. The front desk and cleaning staff could use a lesson in guest services! The property could use a facelift. There was mold inside of the shower and a strange smell in the room. The location was in a nice area. However, we would have preferred to stay at the SEA CLIFF HOTEL! This reservation was made in error.
by A verified traveler
Posted 14 Feb 2021
by A verified traveler
Posted 29 Jan 2021 on Hotels
Great place to stay
