Ratings based on 185 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Amazing view to the harbour. The rooms and facilities are well kept. The receptionist could be faster in processing the check-in.
by A verified traveler
Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Christine, Hotel Management
Thank you for taking the time to rate our hotel. Hope to serve you again in your next visit.
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Christine, Hotel Management
Thank you for taking the time to rate the hotel. It will be great if you can share the reason for the low score.
by A verified traveler
Posted 21 Feb 2024
Very good location. 👍
Comment from Hotel Management
20 Mar 2024 by Christine, Hotel Management
Thank you for sharing your appreciation of the hotel's location. It is indeed convenient for our guests who usually walk to visit supermarkets, government offices and other places.
by A verified traveler
Posted 10 Jan 2024
I enjoyed my stay
by A verified traveler
Posted 30 Oct 2023
Nice place
by A verified traveler
Good value
Posted 13 Sep 2023 on HotelsVery large executive room with beautiful sea view. Staff very helpful. Internet code log in keeps changing but staff were responsive.
Location was brilliant- centre down town
The only downside was the breakfast was average
Comment from Hotel Management
12 Oct 2023 by Hemed, Hotel Management
Thank you for the feedbackWe will do our efforts to improve in breakfast
by A verified traveler
Posted 31 Aug 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Hemed, Hotel Management
Thank you we appreciate.
by A verified traveler
Dirty Hotel
Posted 12 Aug 2023 on HotelsThe room I was initially given was smelly with dirty towels and linen. So the front desk clerk moved me. That room was also dirty so he moved me yet again to a room this time that had no towels. Then they moved me to the 15th floor, where it seemed to be a different hotel. The room was more modern, clean, and the view was awesome. Judging by all the other guests on my floor it appears management reserves the better rooms for Asians/Indians. I personally would not stay at the facility again.
Comment from Hotel Management
12 Oct 2023 by Hemed, Hotel Management
We are very sorry that your stay was not to your satisfaction.We will look on to your complains and try to improve.Thank you.
by A verified traveler
Posted 28 Jul 2023
Excellent room. Very nice swimming pool. The hotel restaurant had a terrific view of the harbour, but the food was a bit mediocre. Good service in the restaurant however. We would stay here again.
Comment from Hotel Management
28 Jul 2023 by Manager, Hotel Management
Thank you, we will work on where there is a mistake.
