Ratings based on 112 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from OTTAWA
Posted 16 Apr 2024
by A verified traveler
Posted 8 Apr 2024
Great customer service.
by A verified traveler
Posted 14 Mar 2024
by A verified traveler
Posted 28 Feb 2024
by A verified traveler
Posted 20 Feb 2024
This hotel isn't the Hilton by any means but if you are looking for a safe, clean budget hotel this would be it. Didn't see any bugs (we've had issues in other tropical hotels) and the room was very clean!
by A verified traveler
Posted 15 Jan 2024
Bad wifi. Unsafe area for families. Smelly bathroom. Ok but not value for money. Should be cheaper
by A verified traveler
Terrible Experience
Posted 7 Nov 2023 on HotelsWe had a terrible experience at this hotel. We were first checked into a room that hadn't been cleaned and were then moved to the adjacent room which happened to be right next to the elevator. The walls are thin and we could hear everything from the next room. The front desk agents who checked us in were less than courteous and had attitudes when we brought forth the deficincies. The laundry misplaced one of the four items we sent for washing and had an attitude when we asked them about the missing item. The bellwoman, doorwoman, housekeeing and lunchroom staff were courteous however we wouldn't recommend this hotel for future stays.
Comment from Hotel Management
8 Nov 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Zelalem, Thanking you very much for staying with us.Your concerns have been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
by A verified traveler from Atlanta
Posted 18 Sep 2023
Nice place, nice staff but the area around the hotel does not look too good. There are markets, low class restaurants and shops around the corner.
Comment from Hotel Management
7 Nov 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Ousmahila, Thanking you very much for staying with us.It brings us much pleasure to learn that you found our hotel to be a nice place and to have nice staff. Our hotel is located in the city center of Dar es Salaam conveniently accessible to local markets, shops and restaurants. Generally, higher end restaurants are located outside of the city center.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
by A verified traveler
Posted 10 Sep 2023
Close to several points of interest
Comment from Hotel Management
7 Nov 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Enock, Thanking you very much for staying with us. We are happy to learn that you found our location to conveniently located close to several points of interest. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
by A verified traveler
Posted 6 Sep 2023
Unprofessional management!
Comment from Hotel Management
7 Nov 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Valerio, Thanking you very much for staying with us.Your concerns with the management has been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for staying with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
