Ratings based on 986 Verified Reviews
3.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
I loved how close the hotel was to all surrounding areas. The outside of the hotel was alittle rundown but the inside is very nice and their was a few stains on the comforters.
Comment from Hotel Management
5 Jun 2024 by Manager, Hotel Management
Hello Ashley, We appreciate your feedback regarding our convenient location and the interior of our hotel. We value your observation about the exterior and will address it with our team. Your comments on the comforter will be shared with the relevant department for improvements. Thank you for bringing these points to our attention, and we hope to welcome you back in the future.
by A verified traveler
Posted 31 May 2024
Great location for the events of surrounding area.
Quiet friendly atmosphere
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Hello louis,We are glad to hear you enjoyed our convenient location and the peaceful atmosphere during your stay. We strive to offer a welcoming environment for all our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team. Thank you for choosing to stay with us.
by A verified traveler
Posted 29 May 2024
Very good
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello CARLOS,We are delighted to hear that you had a positive experience during your stay with us. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Luis, We're sorry to hear that your experience didn't meet your expectations. Please reach out to us directly so we can address any concerns you may have.
by A verified traveler
Posted 13 May 2024
Housekeeping working front desk.
First assigned room had stains on the comforter. Called front desk and they were asking me if it looked like they cleaned the room. This is something they should know not ask the guests.
Second room had hair on the walls in the shower and on the towels.
Noisy all nite in the halls.
Couldn’t wait to leave.
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Roderrick,We apologize for the inconveniences you faced during your stay and appreciate you bringing them to our attention. Your feedback will be shared with the team to improve our services. We hope to have the opportunity to welcome you back for a more positive experience in the future.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Marlon,We are excited to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello boris,We are delighted to hear you enjoyed your stay with us! Your comfort is our top priority, and we look forward to welcoming you back for another exceptional experience.
by A verified traveler
Posted 24 Apr 2024
Not bad for the price. Convenient access to shopping and entertainment. Parking lot and driveway a bit scary.
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Janine, Thank you for sharing your experience with us. We're glad to hear you appreciated our convenient location. We value your feedback regarding the parking lot and driveway and will pass it along to our team for review. Your input helps us improve our guests' experience.
by A verified traveler
Posted 23 Apr 2024
Property still needs improvements.
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello David J, We appreciate your feedback and will share it with our team for consideration. Your comments help us enhance the guest experience and strive for excellence. Thank you for bringing this to our attention.
by A verified traveler
Posted 22 Apr 2024
Needs to make sure the pillows are clean they stink
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Bobbi,We appreciate your feedback and apologize for the inconvenience. We take cleanliness seriously and will address this matter with our housekeeping team promptly. Your comfort is important to us, and we will ensure a more pleasant experience for our future guests.
