Ratings based on 975 Verified Reviews
3.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Housekeeping working front desk.
First assigned room had stains on the comforter. Called front desk and they were asking me if it looked like they cleaned the room. This is something they should know not ask the guests.
Second room had hair on the walls in the shower and on the towels.
Noisy all nite in the halls.
Couldn’t wait to leave.
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Roderrick,We apologize for the inconveniences you faced during your stay and appreciate you bringing them to our attention. Your feedback will be shared with the team to improve our services. We hope to have the opportunity to welcome you back for a more positive experience in the future.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Marlon,We are excited to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello boris,We are delighted to hear you enjoyed your stay with us! Your comfort is our top priority, and we look forward to welcoming you back for another exceptional experience.
by A verified traveler
Posted 24 Apr 2024
Not bad for the price. Convenient access to shopping and entertainment. Parking lot and driveway a bit scary.
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Janine, Thank you for sharing your experience with us. We're glad to hear you appreciated our convenient location. We value your feedback regarding the parking lot and driveway and will pass it along to our team for review. Your input helps us improve our guests' experience.
by A verified traveler
Posted 23 Apr 2024
Property still needs improvements.
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello David J, We appreciate your feedback and will share it with our team for consideration. Your comments help us enhance the guest experience and strive for excellence. Thank you for bringing this to our attention.
by A verified traveler
Posted 22 Apr 2024
Needs to make sure the pillows are clean they stink
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Bobbi,We appreciate your feedback and apologize for the inconvenience. We take cleanliness seriously and will address this matter with our housekeeping team promptly. Your comfort is important to us, and we will ensure a more pleasant experience for our future guests.
by A verified traveler
Posted 21 Apr 2024
Very efficient room. The only problem was the wind whistling through the window.
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Dale,We appreciate your feedback and are pleased to hear you found the room efficient. We apologize for any inconvenience caused by the wind noise and will share your comment with our team for further review. Thank you for bringing this to our attention.
by A verified traveler
Posted 21 Apr 2024
A pretty average place. Rooms are spacious. The bed was comfortable. Grounds are all pavement but inside it was quiet. Needs better signing at their driveway. Could have used some fruit at their morning breakfast. Staff were friendly and helpful.
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello mccormickcandd,We appreciate your detailed feedback regarding your recent stay with us. It's great to hear you found the rooms spacious and comfortable. We will certainly take your suggestions into consideration for improving our signage and breakfast options. Our team is glad you found them friendly and helpful during your time here. Thank you for sharing your thoughts, and we hope to welcome you back in the future.
by A verified traveler
Posted 20 Apr 2024
Liked the price through Expedia. But did not know I'd be charged $50 at check in for cleaning, which hopefully I'll get back at check out. Bed Linens were stained and worn in some places. Pillows were old and lumpy. Light over window seat had no bulb. TV was terrible, had access to only 1 channel and colors, tint, etc. was not working properly. Telephone had no cord, so had to go front whenever I needed anything. Also, the driveway was hilly and not very senior-friendly. Doubtful I would stay here again. Will stsy with Expedia though.
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello Marcia,We're grateful for your feedback, and we're sorry to hear about the challenges you faced during your stay. Should you have any concerns regarding charges, we recommend reaching out to management directly for clarification. Your detailed comments on the room's condition and amenities will be shared internally for review. Please know that your experience will be used to improve our services. We hope to have the opportunity to host you again in the future.
by A verified traveler
Posted 14 Apr 2024
Location of property was interesting to find and approach.
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
Hello michael, We appreciate your feedback on the location of our property. It's always helpful to hear about guests' experiences. If you have any additional comments or suggestions, we'd love to hear them.
