Ratings based on 851 Verified Reviews

4.0 out of 5
93% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2022 on Hotels
3 out of 5
by A verified traveler from Tacoma

Posted 11 Oct 2022 on Orbitz
Place was big and roomy but it’s old and 3 little hand towels for 3 adults, no bath towels no shower curtain 😰
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2022 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2022 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2022 on Hotels
5 out of 5
by A verified traveler from Dallas

Posted 25 Apr 2022
I booked a room for April 21, and loved the location and price. The check in person said that for a small additional price we could be on the top floor facing the river, in a suite, so we did that, and it was fun to have that great view. On the front one can here people talk below if one leaves the windows open at night. I didn't sleep because I was too hot, and didn't want to have the window open, and I think the a/c was not provided yet until summer, so if not in summer, you will probably sleep better if you book the mountain (back) view and leave the window open. Don't let this bother you, but the bathroom sinks look like they are about 50 years old, in a light green tile or something, but easy to ignore with all the positives. The elevators had a great gold pattern design. Parking underneath was easy. I would stay there again. The entrance road flowers are special, and the view fantastic.
Comment from Hotel Management
27 Apr 2022 by SONO Hotels & Resorts, Hotel Management
Greetings from SONO HOTELS & RESORTS! Thank you for your recent stay with us and for the feedback. Your positive impression and the review regarding your stay is very rewarding for us. We will be making continuous efforts in order to provide a better service upon your next visit. Thank you again for your visit at SONO HOTELS & RESORTS and we will look forward to welcoming you back in the future Thank you. Best regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2022 on Hotels
5 out of 5
by A verified traveler

massive hotel with a homey feel in a small town

Posted 26 Jan 2022 on Hotels
--the basic room choice is very comfortable, spacious, with a kitchen area --nice view of a mountain --with a balcony --the bathtub is too small, really, for anyone over 1.5 meters tall --there is no way to control the heating by yourself, so the room overheats in the winter
Comment from Hotel Management
9 Feb 2022 by SONO Hotels & Resorts, Hotel Management
Greetings from SonoMoon Danyang! Thank you for your recent stay with us and for the feedback. Your positive impression and the review regarding your stay is very rewarding for us. We will be making continuous efforts in order to provide a better service upon your next visit. Thank you again for your visit at SONO HOTELS & RESORTS and we will look forward to welcoming you back in the future Thank you. Best regards, SONO HOTELS & RESORTS
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