Ratings based on 375 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
The staff was super friendly
Comment from Hotel Management
26 May 2024 by DB, Hotel Management
Hello Nicholas, We appreciate you giving your feedback about your recent experience in our hotel and comments regarding our staff. Your positive feedback is greatly appreciated. We hope you will come back and see us again soon.
by A verified traveler
Posted 24 May 2024
Room was clean and staff was very friendly. A great price for a nights stay. Convenient location to I74.
by A verified traveler
Posted 20 May 2024
The room was nice and clean. We rented a room with a jacuzzi but it did not work. Staff were very pleasant and helpful. Breakfast did not have a large selection but what was offered was good. We would stay again.
Comment from Hotel Management
21 May 2024 by DB, Hotel Management
Hello Renea. Thank you for sharing your experience with us. We appreciate your loyalty and are glad you find our hotel affordable and accommodating. We apologize for any inconvenience caused during your recent stay and will address this with the team internally. We look forward to welcoming you back in the future for a more pleasant experience.
by A verified traveler from Bellevue
Posted 17 May 2024
Carpets were disgusting and unclean. There were dead roaches in the elevator. The whole hotel smelled like marijauna. The shower head was rotting out of the wall. The workers were polite and professional.
Comment from Hotel Management
20 May 2024 by DB, Hotel Management
Hello Siddesh. We are so sorry about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 12 May 2024
This property needs a makeover. I’ve visited and stay at Baymont hotels and this by far is unsafe, Room has a cigarette smell. The staff was nice. I put a towel and the iron board against the door, the safety lock Is broken.
Comment from Hotel Management
13 May 2024 by DB, Hotel Management
Hello Aracely. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
by A verified traveler
Posted 11 May 2024
Hated the pillows. Worse night of sleep in a long time
Comment from Hotel Management
12 May 2024 by DB, Hotel Management
Hello Dennis. We appreciate your feedback and apologize for any inconvenience. We strive to provide a comfortable stay for all guests and regret to hear about your experience. Your concerns have been noted for further attention and improvement. We encourage you to reach out to our management team directly to discuss this matter further.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by DB, Hotel Management
Dear Stuart. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
by A verified traveler
Posted 4 May 2024
I would highly recommend this location for your stay in the Danville area. It was clean, very comfortable, and the staff was really nice. It had a good continental breakfast in the morning too, a hot breakfast. My only dislike of the area is that there aren't a lot of food choices nearby (within walking distance), just other hotels. But Danville has a lot of options.
Comment from Hotel Management
5 May 2024 by DB, Hotel Management
Dear Randy. We appreciate you giving your feedback about your recent experience in our hotel. I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
by A verified traveler
Posted 2 May 2024
Fine for the area
Comment from Hotel Management
22 May 2024 by DB, Hotel Management
Hello Sarah.Thank you for taking the time to write this review and share your experience. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 26 Apr 2024
Their whirlpool suites/rooms are very affordable. We’ve stayed here many times. This time our tub jets did not work; this was a real bummer. I was very disappointed but the staff was exceptional. We will definitely stay here again.
Comment from Hotel Management
29 Apr 2024 by DB, Hotel Management
Dear Candace. Thank you for sharing your experience with us. We appreciate your loyalty and are glad you find our hotel affordable and accommodating. We apologize for any inconvenience caused during your recent stay and will address this with the team internally. We look forward to welcoming you back in the future for a more pleasant experience.
