Ratings based on 978 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Old but nice
Comment from Hotel Management
14 May 2024 by Chad - GM, Hotel Management
Not sure if you are talking about me or the hotel....but thanks for staying with us, our entire team appreciates your business.
by A verified traveler
Posted 8 May 2024
Great property! Parking was amazing !!! Rooms looked to be recently renovated. So nice & clean!
Comment from Hotel Management
14 May 2024 by Chad - GM, Hotel Management
Thank you for your very kind review, we appreciate it!
by A verified traveler
Posted 5 May 2024
In for a quick two night visit for work in Salem. Parking onsite was great and the location is beautiful. Spacious room, high ceilings and a window that opened. Beds weren’t super co forts le and they’ve opted for 4 square sized softer pillows per bed for sleeping but easy to arrange to find a comfortable position. The room has a wardrobe for hanging clothes along with an iron and board, hair dryer and minimal toiletries but lots available at the front desk by request.
There is no sound insulation, however so any hallway activity and noise from
Adjacent rooms or passerbys feels present in the actual room. Slept with a white noise app on the phone overnight which helped. If you are light sensitive the light bleed under and around the door is substantial, as are the LED’s on the smoke detector/CO monitor and the plug in clock radio, which can easily be covered with something or unplugged. Ample breakfast options although we didn’t partake- always a need for more vegan options, though. Serviceable gym but very warm and no visible HEPA filter or fans in sight. Didn’t use the pool but seemed well maintained.
If you are Covid conscious, the pros are windows that open and self contained HVAC.
Comment from Hotel Management
6 May 2024 by Chad - GM, Hotel Management
Thank you for the very detailed review of our hotel after your stay with us. We appreciate the nice rating, and apologize that we didn't provide you a perfect 5 out of 5 experience.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
3 May 2024 by Chad - GM, Hotel Management
Thank you for the nice rating. Hopefully next time we can earn a full 5 out of 5 from you.
by A verified traveler
Posted 29 Apr 2024
This is the second time we've stayed here, because of the convenience of what we wanted to do, the amenities, and the affordability. Our only complaint was the comfort of the beds. A little too hard for our liking. But that's just us.
Comment from Hotel Management
29 Apr 2024 by Chad - GM, Hotel Management
Thank you for the nice comments about our hotel. Apologies that you don't like our Serta mattresses.
by A verified traveler from Levant
Posted 21 Apr 2024
Breakfast was fantastic!! Pool was warm, very good stay.
Comment from Hotel Management
29 Apr 2024 by Chad - GM, Hotel Management
Thank you for the great comments and perfect rating, we truly appreciate it.
by A verified traveler
Posted 20 Apr 2024
good
Comment from Hotel Management
29 Apr 2024 by Chad - GM, Hotel Management
Thank you for the excellent rating!
by A verified traveler
Posted 18 Apr 2024
Clean very nice i have stayed there almost 20 times
Comment from Hotel Management
19 Apr 2024 by Chad - GM, Hotel Management
Thank you for the wonderful rating and for your continued business. We appreciate it!
by A verified traveler
Posted 17 Apr 2024
This is the best Best Western e have ever stayed in. We can’t say it any better than that.
Comment from Hotel Management
17 Apr 2024 by Chad - GM, Hotel Management
Thank you so much!
by A verified traveler
Posted 15 Apr 2024
Top
Comment from Hotel Management
15 Apr 2024 by Chad - GM, Hotel Management
Thank you so much for the wonderful rating!
