Ratings based on 546 Verified Reviews
3.6 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 17 Jun 2024
Cheap hotel
by A verified traveler
Posted 10 Jun 2024
This is a diamond in the rough.
Comment from Hotel Management
11 Jun 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Matthew, We at the RED ROOF INN DANDRIDGE are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding detailed comments to your survey about your stay to let us know what we are doing well and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Jun 2024
Room coffee maker was not clean
Comment from Hotel Management
4 Jun 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Azhar,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DANDRIDGE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the coffee maker. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 28 May 2024
Very clean and peaceful, I would have liked if breakfast was included though for 394 dollars for 4 people I’d hope free breakfast would be included but nope, if that’s not a dealbreaker it’s nice and convenient and has ramps instead of stairs, was easier on the knees!
Comment from Hotel Management
29 May 2024 by Linton RediResponse Specialist, Hotel Management
Dear Daniel,Thank you for telling us about your recent visit at RED ROOF INN DANDRIDGE. I was happy to read that our clean room and peacefulness met your expectations. However, you indicated that you wish we had breakfast. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 28 May 2024
Perfect location for my needs, unfortunately my son forgot his first comunity necklaces hanging in the lamp from room 309 and housekeeping didn't took it to the front desk plus unable to take a shower due to the tub not been clean from previous guest. Other than that it was ok.
Comment from Hotel Management
29 May 2024 by Linton Rediresponse Specialist, Hotel Management
Dear Alma,Thank you for telling us about your recent visit at RED ROOF INN DANDRIDGE. I was happy to read that our location met your expectations. However, you indicated that the situation you described with your son's necklace and the issue with the tub were among the downsides of your stay. Please know your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
17 Jun 2024 by Xao RediResponse Specialist, Hotel Management
Thank you for sharing your 5/5 rating with us, Erin. Our staff at the Red Roof Inn Dandridge was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Adraine Rediresponse Specialist, Hotel Management
Hello Matt, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANDRIDGE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Carla RediResponse Specialist, Hotel Management
Hello Jodi, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dandridge and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 9 Apr 2024
My stay was great, no complaints
Comment from Hotel Management
16 Apr 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Hey Marcus,The team at the RED ROOF INN DANDRIDGE thanks you for participating and sharing your kind remarks about your great stay with us. At Red Roof, it is our primary goal to provide a clean, comfortable and affordable stay for all guest and it was great to have achieved that with your visit.We appreciate your scoring, and we hope to host you again soon.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist
