Ratings based on 232 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
25 Feb 2024 by Hussain Al-Maslamani, Hotel Management
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards
by A verified traveler
Posted 18 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Hussain Al Maslamani, Hotel Management
Dear Valued Guest Greetings from Novotel Dammam,we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible. We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again.Regards,
by A verified traveler
Posted 12 Oct 2023
Overall, it was lovely experience; kids enjoyed a lot but only downfall was the air-conditioning system was not up to the mark or it might be due to humid conditions at that time. The management should look into this only; otherwise the ambience of the place is wonderful, and I highly recommend this place.
Comment from Hotel Management
15 Oct 2023 by Turki Al-Shatry, Hotel Management
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards
by A verified traveler from GILLINGHAM
Posted 9 Oct 2023
Great staff, very friendly and helpful.
Comment from Hotel Management
11 Oct 2023 by Turki Al-Shatry, Hotel Management
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards
by A verified traveler
Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
2 Oct 2023 by Hussain Maslamani, Hotel Management
Dear valued Guest Thank you very much for your great review, I appreciate sharing your experience with us on your recent stay at Novotel Dammam Business Park. We're thrilled to know that you enjoyed your stay with us, It's something our staff takes great pride in. We always try our best to make sure our guests have an excellent experience. Thank you once again and we would love to have the pleasure of seeing you back during a future visit to Dammam. Best Regards
by A verified traveler
Posted 21 Apr 2023
decent hotel. Worth the price. However, hallways were swarming with leftover trays and food bags during my stay at the hotel.
Comment from Hotel Management
21 Apr 2023 by Hussain AlMaslamani , Hotel Management
Dear valued GuestThank you for taking the time to tell us about your experience at our hotel and we hope that your next visit will be happier and more comfortableManagement of the Novotel Business Park hotel
by A verified traveler
Posted 19 Mar 2023 on Orbitz
We enjoyed the stayed in Novotel
Clean rooms
Worth for the price paid
Quiet
No complaints
Comment from Hotel Management
20 Mar 2023 by Hussain Al Maslmani, Hotel Management
Dear valued Guest Thank you for taking the time to tell us about your experience at our hotel and we hope that your next visit will be happier and more comfortable.. Management of the Novotel Business Park Dammam Hote
by A verified traveler
Posted 5 Mar 2023 on Hotels
Comment from Hotel Management
6 Mar 2023 by Hussain, Hotel Management
Dear valued Guest Thank you very much for your great review, I appreciate sharing your experience with us on your recent stay at Novotel Dammam Business Park. We're thrilled to know that you enjoyed your stay with us, It's something our staff takes great pride in. We always try our best to make sure our guests have an excellent experience. Thank you once again and we would love to have the pleasure of seeing you back during a future visit to Dammam. Best Regards Hussain AlMaslamani Front office in charge
by A verified traveler
Decent for location and price. Spacious rooms.
Posted 6 Feb 2023 on HotelsWe stayed because of the close distance to where we wanted to go in Dammam. The daily cleaning is fine but not so much in the hidden spots. Bathroom sink had no sink cover and some rust in shower. Room very comfortable and service good. Laundry took longer time than usual.
Comment from Hotel Management
6 Feb 2023 by Hussain Al Maslmani, Hotel Management
Dear valued Guest Thank you for sharing your experience with us about your recent stay at Novotel Dammam Business Park. We are happy to know that you are quite pleased with our service.We eagerly look forward to your return visit and will ensure that your next stay with us will be memorable and pleasurable.Yours sincerely Hussain AlMaslamani
by A verified traveler
Excellent
Posted 12 Jul 2022 on HotelsIt was greatly enjoyed with hotel facility service
Comment from Hotel Management
15 Jul 2022 by Hussain AlMaslamani , Hotel Management
Dear valued Guest
We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best Regards
Management of the Novotel Business Park Dammam Hotel
