Ratings based on 4 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Winnipeg, Canada
Posted 17 Dec 2018
It's the grounds that made me fall in love with this place. Intimate & beautiful but big enough that you can stretch out your legs by strolling through well cared for gardens. Lots of flowers. A small bubbling river wraps around the property & there is this perfect spot along the river where you can sit on a bench and take in the sounds of the forest and the view of mountains in the distance. Pure bliss! The hotel itself is close to the main highway, but tucked just far enough back from the road that the noise is mostly gone. It isn't right in Dambulla, but it's fairly easy to catch a bus or call a tuk-tuk, you'd need to do that at most places to get to the sights anyway. Food - Fantastic! And the restaurant is built around a massive tree. Pretty awesome. You just need tell the staff in advance when you'd like to eat & your meal will be ready on time. All in all, the staff were extremely respectful, friendly and helpful. Room was cleaned daily. Wifi, TV, hot water, room all in good order. I stayed for 3 nights and would have loved to stay longer. I was very well cared for here & would definitely stay here again if I ever get the chance.
Comment from Hotel Management
19 Dec 2018 by SAM SILVA, Hotel Management
Dear Valued guest,
It was our privilege and pleasure to be of service to you. We thank you for your honest, candid review which reflects exactly what Governor's Grand Hotel is intended for. We are delighted to note that you have enjoyed your experience at Governor's Grand and look forward to you returning to our Governor's collection hotels in the future. www.governorscollection.com
by A verified traveler
Worth the money
Posted 16 Oct 2018 on HotelsClean, good views and relaxing. Food a bit hit and miss though.
Comment from Hotel Management
7 Dec 2018 by Sam, Hotel Management
Pleased to note the hotel is clean, good views and relaxing. When it comes to cuisine, we have one of the best E chefs in the country. It depends on what you order. We are amongst five hotels in Sri Lanka who serve imported meat from NZ, Australia and UK. Sri Lankan food is the best you can have anywhere in the world.
Recommended
for Everyoneby A verified traveler from Seattle, WA
Mountain get away
Posted 27 Apr 2017It is a long drive from Colombo to the hotel but I was greeted by a driver waiting for me arranged by the hotel. The property is lovely and green. Very serene and quiet. The staff was accommodating by helping me plan my day with activities. They arranged a car to take me around while I did my sight seeing. The location is perfect to see all the sites within Matale and Kandy. Would definitely recommend coming here.
by A verified traveler from paris
A fuir
Posted 29 Dec 2017Chambre très moyenne et vieillotte
1h pour avoir l'entrée au restaurant
Comment from Hotel Management
31 Dec 2017 by Sam Silva GM, Hotel Management
You were given a choice of Gangula wing which is much in demand or Grand wing to select from .We have never had any remarks about the accommodation to date. We are sorry to note that it did not come upto your expectations.
All the meals are made fresh and we use most of our own vegetable from our organic garden. Meat is imported from Australia and New Zealand. It does take time to prepare and present the meals, hence why we ask for your choice from the extensive menu of no less than 65 dishes to select from . We can only apologise for not being able to offer any quicker.
