Ratings based on 957 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Wonewoc
Posted 3 Jun 2024
Staff were friendly- breakfast could have been better. At check in the staff didn’t smile or welcome us but was friendly
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Suzann,We appreciate your feedback and are pleased to hear you found our staff friendly. Your comments about breakfast will be shared with our team for future improvements. We apologize for any shortcomings during check-in and will address this internally. Your input helps us enhance our services for all guests.
by A verified traveler
Posted 3 Jun 2024
I have stayed here several times as it is a halfway point in my travels. The room that I had this time was missing a cover over the electrical outlet.
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Pat,We appreciate your continued patronage and feedback about your recent stay. We recommend reaching out directly so we can address your concerns promptly. Your input helps us enhance our guests' experiences and we look forward to welcoming you back in the future.
by A verified traveler from Port Charlotte
Posted 2 Jun 2024
Staff was helpful. It appeared that renovations were going on. Bed was very comfortable. However, we could hear people talking outside our room, which faced the parking lot.
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Janesy,Thank you for sharing your feedback with us. We are pleased to hear that you found our staff helpful and enjoyed the comfort of your bed during your stay. We appreciate your understanding regarding any renovation work that may have been taking place. We regret any inconvenience caused by noise disturbances outside your room.
by A verified traveler
Posted 2 Jun 2024
The bed and pillows were very comfortable!! The place is amazingly quiet!
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Kathy,We are delighted to hear that you found our beds and pillows comfortable and enjoyed the peaceful environment. Your comfort is our top priority, and we are pleased that you had a restful stay with us. If you ever decide to stay with us again, please do not hesitate to reach out.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Manager, Hotel Management
Hello Dumitru, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 1 Jun 2024
Very small
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello sandy,We regret to hear that you found our hotel room small. Your feedback is valued and will be shared with our team for future improvements. If you have any further concerns, please don't hesitate to contact our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 31 May 2024
House keeping were nice and attentive
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Hello Rosa,We appreciate your feedback on our housekeeping team and their attentive service during your stay. Your kind words will be shared with them to recognize their hard work in maintaining our standards. Thank you for choosing our hotel, and we hope to welcome you back in the future.
by A verified traveler
Posted 29 May 2024
I have stayed here multiple times. Good pricing. Complimentary breakfast. Pet friendly. Lots of nearby shopping and dining options.
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Hello Pat,We appreciate your loyalty and positive feedback on our pricing, complimentary breakfast, pet-friendly policy, and convenient location near shopping and dining. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.
by A verified traveler
Posted 28 May 2024
Basic
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Yvonne,We appreciate your feedback and apologize that your experience did not meet your expectations. Guest satisfaction is important to us, and we value your comments for our continuous improvement. If you wish to discuss your stay further, please contact our management team directly.
by A verified traveler
Posted 28 May 2024
Basic quiet hotel, was annoyed that on Memorial Day weekend their pool was not open and I’d doesn’t appear to be opening anytime soon.
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Yvonne,We apologize for any inconvenience caused by the pool closure during your stay. Your feedback will be shared with the management for future improvements. Thank you for bringing this to our attention.
