Ratings based on 938 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Our room had a loud air conditioner. We were missing the chairs and table in our room. We had to go to the main office for coffee. Other than that. The staff was friendly and courteous. Hopefully next time I go to the pool will be open and we will have a better room.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Bettina,Thank you for taking the time to share your feedback. We appreciate your kind words about our staff. Please know that your comments have been noted, and we will strive to improve for your next visit. We hope to welcome you back soon for a more enjoyable experience.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Charles, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We value your opinion and strive to provide the best experience for our guests.
by A verified traveler
Posted 2 May 2024
Good hotel in a nice area,good restaurants nearby
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello KEVIN,We are delighted to hear you enjoyed our hotel and the surrounding area. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant stay.
by A verified traveler from Peterborough
Posted 1 May 2024
by A verified traveler
Posted 1 May 2024
No in room coffee! Partially updated. Furniture needs replacing. Bed was comfortable/very clean.
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Patrick,Thank you for sharing your feedback with us. We appreciate knowing what aspects of your stay you enjoyed, such as the comfortable and clean bed. We will take note of your comments regarding the in-room coffee availability, furniture, and the need for updating. Your insights will assist us in improving our services for future guests.
by A verified traveler
Posted 30 Apr 2024
Convenient location
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Michael, We are pleased to hear you found our hotel's location convenient for your needs. Our team strives to provide a great experience for all our guests. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 29 Apr 2024
This place was the pits
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Christopher, We appreciate your feedback and apologize for any inconvenience experienced during your stay. Our team strives to improve based on guest comments. If you have any further details to share, please contact our management team. Thank you for your input.
by A verified traveler
Posted 21 Apr 2024
Room was very musty, like a wet dog. Left the door and fan on a couple hours, didnt help.
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Douglas, We apologize for any inconvenience you experienced during your stay. Our team will look into the issue with the musty smell in the room to ensure it is addressed promptly. Should you have any further feedback or concerns, please feel free to reach out to us.
by A verified traveler from Pleasant Plain
Posted 20 Apr 2024
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello Steven,We are thrilled to hear that you had a fantastic experience during your stay with us! Our team is delighted that we were able to meet your expectations. We appreciate your support and hope to welcome you back soon for another enjoyable visit.
by A verified traveler
Posted 20 Apr 2024
My husband was in the hospital they refused to credit him and we will never stay with Howard Johnson or deal with Expedia
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello James H, We are sorry to hear about your experience and apologize for any inconvenience caused. If you have any further concerns, please reach out to our management team directly for assistance with this matter. Your feedback is valuable in helping us improve our services for future guests.
