Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Friendly, helpful staff. The hotel was very nice.
Comment from Hotel Management
17 Jun 2024 by Jamie, Hotel Management
Thank you for your feedback, we look forward to hosting you again in the future
by A verified traveler from Rosenberg
Posted 11 Jun 2024
Poor room, view or a wall, dirty carpet.
Comment from Hotel Management
17 Jun 2024 by Jamie, Hotel Management
Thank you for your feedback. Your experience of a dirty carpet is below our standard. We will make sure this is reviewed by our housekeeping department to make sure the necessary guidelines are in place and reviewed. We hope to host you again in the future and look forward to making your next stay a more memorable oneBest Regards
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Jamie, Hotel Management
Thank you for your feedback. We look forward to hosting you again in the future.
by A verified traveler
Posted 3 Jun 2024
Ok
Comment from Hotel Management
4 Jun 2024 by Michael, Hotel Management
thank you for taking the time to share your feedback
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Michael, Hotel Management
Thank you for taking the time to share your feedback. Please let us know what we can do in the future to make your next stay a more memorable one.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Michael, Hotel Management
Thank you for taking the time to share your feedback.
by A verified traveler
Posted 18 May 2024
We’ve recently stayed 2 separate times at the Sheraton McKinney. We liked it so much the first time, we went there again when we returned to town. The hotel is lovely and the service is great. Very friendly and helpful staff. We were greeted both times by Kalpesh and he made us feel very special, taking care that we felt at home there. We also like that the hotel looks and feels classy and welcoming. It’s now our favorite in this area.
Comment from Hotel Management
26 May 2024 by Jamie, Hotel Management
Thank you for taking the time to share your feedback with us.Best Regards
by A verified traveler
Posted 13 May 2024
Michael went above and beyond to help me get checked in. Many thanks!
Comment from Hotel Management
17 May 2024 by Jamie, Hotel Management
Thank you for sharing your feed bad with us!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
17 May 2024 by Jamie, Hotel Management
Thank you for sharing your feed bad with us!
by A verified traveler
Posted 28 Apr 2024
Nice hotel. Staff friendly
Comment from Hotel Management
28 Apr 2024 by Jamie, Hotel Management
Thank you for taking the time to share your thoughts regarding your stay, we hope you choose to stay with us in the future, Best Regards
