Ratings based on 240 Verified Reviews
2.1 Room cleanliness
2.2 Service & staff
2.6 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Very rundown.. rude staff… charged extra monies on top of listed price on site
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 14 May 2024
You go inside to what appears to be a restaurant and a little shop, however the shop is all enclosed with a wall and glass. Check they wanted to take a $25 deposit and also wanted to add $5 administrative fee on top of what I paid Expedia. Went to the room and property is full of run down vehicles and exterior is not clean. Room itself hadn’t been swept or vacuumed. Dead bugs on the floor and overall turn off. I failed to say when you check in you get a roll of toilet paper solid to you under the glass like you are at the commissary in prison. I quickly returned back to the office and said I wouldn’t be staying there. The clerk didn’t really give a damn and I asked for the refund and she didn’t even respond much.
Comment from Hotel Management
21 May 2024 by Aj, Hotel Management
Dear Stephen, We're truly sorry to hear about your experience. The uncleanliness, unexpected fees, and overall condition don't reflect our standards. Deposit refund will be processed immediately. We appreciate you letting us know so we can address these issues.
by A verified traveler
Posted 9 May 2024
Roaches everywhere
Comment from Hotel Management
21 May 2024 by William D, Hotel Management
Dear Deontae,We'll be investigating this incident and taking steps to ensure it doesn't happen again. Thank you for your feedback, it helps us identify areas for improvement.
by A verified traveler
Posted 24 Apr 2024
This place was terrible
Comment from Hotel Management
21 May 2024 by Aj, Hotel Management
Felix We hear you loud and clear. Your experience sounds awful. We'll investigate these issues right away. Thank you for letting us know!
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 11 Apr 2024
Upon pulling in you notice an undesirable element immediately, prostitutes, drug addicts, whay I'm guessing are eiter dealers or pimps or both. Made a cirlcle and there was much more drugs and drug instruments.
Comment from Hotel Management
21 May 2024 by Deb, Hotel Management
JD, We understand why you wouldn't feel comfortable staying, and completely support your decision not to check in. Rest assured we would love to see you again and offer you great discounts.
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 8 Apr 2024
