Ratings based on 264 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
She gave us a room that was not ready. Then she gave us a small room which does not have any pull up sleeping available.
Comment from Hotel Management
6 Jun 2024 by General Manager, Hotel Management
Thank you for taking the time to give your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to earn a perfect 10 during your stay. Your satisfaction is important to us and I wish we could have had a little more feedback on how we could have exceeded your expectations; which would allow us to make improvements in the areas we may have failed. We hope this does not affect you decision of visiting us again in the future. It would be our honor to provide you with superior customer services on your next visit to the Wylie area.
by A verified traveler
Posted 1 Jun 2024
Large bathroom
Comment from Hotel Management
6 Jun 2024 by General Manager, Hotel Management
Thank you for taking the time to rate your stay with us. We are pleased to hear you enjoyed the large bathrooms. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5-star rating and look forward to continuing to provide you with exceptional customer services on your next visit to the Wylie area.
by A verified traveler
Posted 26 Apr 2024
Very nice place to stay
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 21 Apr 2024
First time staying at a Holiday Inn Express and wil definitely stay at this hotel in the future and other locations. The amminities were great. Thanks
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay. We greatly appreciate you. I have shared your comments with the staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 17 Apr 2024
We enjoyed our stay. Everything was clean and the staff was very friendly.
Comment from Hotel Management
18 Apr 2024 by General Manager, Hotel Management
We would like to thank you for taking the time to give us your feedback. It’s wonderful to know that our staff provided such great service. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with my staff, and they join me in thanking you for your kind words. Thank you for sharing your experience, and we are looking forward to providing you the same pleasant accommodations and service the next time you are in the Wylie area.
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
18 Apr 2024 by General Manager, Hotel Management
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We greatly appreciate the 5 star rating and look forward to continue to provide you with exceptional customer services on your next visit to the Wylie area.
by A verified traveler
Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
29 Mar 2024 by General Manager, Hotel Management
We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 16 Mar 2024
Easy and quick check in
Comment from Hotel Management
29 Mar 2024 by General Manager, Hotel Management
I want to start off by thanking you for having chosen our hotel for your accommodation needs and providing us with your feedback; as we love when we have Gold members with IHG stay at our property. It was wonderful to hear that our staff provided you with a quick and easy check in. I have shared your comments with the staff, and they join me in thanking you for your kind words. We hope you will continue to make this your home away from home on your next visit to the Wylie area.
by A verified traveler
Posted 13 Mar 2024 on Hotels
Comment from Hotel Management
29 Mar 2024 by General Manager, Hotel Management
Thank you for taking the time to provide us with your feedback regarding your recent stay. It was wonderful to hear that we made you feel like you were at home away from home. Our team works hard to provide each and every guest with an exceptional experience. Our team takes pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. Thank you for your business and we look forward to providing you with superior customer services on your next visit to the Arlington area.
by A verified traveler
Posted 11 Mar 2024
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Comment from Hotel Management
29 Mar 2024 by General Manager, Hotel Management
Thank you for taking the time to rate your stay with us. We greatly appreciate the 4-star rating and look forward to continuing to provide you with exceptional customer services that will allow us to receive a 5 star on your next visit to the Wylie area.
