Ratings based on 1,262 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Too noisy. The room is dirty and the water in the shower run slow. The parking garage is too dark and feel unsafe
by A verified traveler
Posted 25 May 2024
Not clean or safe. We left within 30 minutes!
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 14 May 2024
I think the property needs some real investment as it has been neglected. Very dated property although the staff is very professional. They're making due with what toola they have at their disposal. Hilton seriously needs to pay attention and refurbish this once prestigious property.
Comment from Hotel Management
21 May 2024 by Victoria , Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
by A verified traveler
Posted 3 May 2024
Everything was on point except the bartender was very rude to almost everyone on the bar!
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 1 May 2024
Very nice staff, but breakfast was not good, and our room smelled like smoke, and we asked for towels, and bedding but did not get it.
by A verified traveler
Posted 25 Apr 2024
Nice because they’re suited but an old and outdated hotel!
by A verified traveler
Posted 23 Apr 2024
The room was very dated and smelled like mildew. The staff was very friendly. It was also loud.
by A verified traveler
Posted 20 Apr 2024
Dire road access. Parking limited and the parking garage is dark and was leaking during a day of heavy rain, as was the roof over the foyer.
Although the hotel abuts a complex highway system - which is why its access is so difficult - there was almost no road noise.
Long breakfast lines due to large School groups.
