Ratings based on 233 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
I have never had a more unpleasant experience with the staff of a hotel than I did at the Drey. There was a severe lack of customer service and minimal effort to accommodate guest requests. Not only were they not courteous or responsive, they were flat out rude. Zero sense of urgency or care about their patrons. Seemed like they were all just there to sit around and any requests were treated as an inconvenience to their leisure time.
by A verified traveler
Posted 1 Jun 2024
Great hotel you won’t be disappointed
by A verified traveler
Posted 1 Jun 2024
This hotel is a gem
by A verified traveler
Posted 30 May 2024
This our first time staying here and we loved it. The staff was welcoming and friendly. The rooms are nice and spacious. We will definitely be back.
by A verified traveler
Posted 3 May 2024
Everything is perfect only I missed the pool, it was closed and I think they were notified.
Comment from Hotel Management
10 May 2024 by Bridgett Lloyd, Hotel Management
Thank you!
by A verified traveler
Posted 29 Apr 2024
Beautiful hotel and rooms
Comment from Hotel Management
10 May 2024 by Bridgett Lloyd, Hotel Management
We thank you so much for staying with us!
by A verified traveler
Posted 26 Apr 2024
by A verified traveler from katy
Posted 14 Apr 2024
by A verified traveler from New York
Posted 13 Apr 2024
Superb, little gem hotel. Impeccably clean with modern, well appointed rooms. The bathroom set up was so beautiful that I took a photo in case I redo one at home. Staff is attentive and helpful, and an amazing gym complex right next door. The only thing to note is that, in a suburban area, Sunday night dining options are limited if you don't have a car. I would very definitely stay here whenever I am again in Dallas.
by A verified traveler
Posted 9 Apr 2024
No food options around the hotel on mondays
Comment from Hotel Management
23 Apr 2024 by AC, Hotel Management
Thank you for your feedback. We are currently looking at providing some options for Mondays. Thank you, your patience.
